“We hear a great deal about the rudeness of the ris-
ing generation. I am an oldster myself and might be
expected to take the oldsters' side, but in fact I have
been far more impressed by the bad manners of par-
ents to children than by those of children to parents.
Who has not been the embarrassed guest at family
meals where the father or mother treated their
grown-up offspring with an incivility which, offered
to any other young people, would simply have termi-
nated the acquaintance? Dogmatic assertions on mat-
ters which the children understand and their elders
don't, ruthless interruptions, flat contradictions,
ridicule of things the young take seriously some-
times of their religion insulting references to their
friends, all provide an easy answer to the question
"Why are they always out? Why do they like every
house better than their home?" Who does not prefer
civility to barbarism?”
“So many people ruin relationships and they ruin their ministry and show that they are not yet qualified for the leadership they want to be in when they dofoolish things. One of the most foolish things you can do is think you are anointed to tell everybody else what they are supposed to do.
“The world is full of people who are determined to be somebody or to give trouble. They want to get ahead, to stand out. Such ambition has no use for a gung fu man, who rejects all forms of self-assertiveness and competition”
“Le Mahatma Gandhi, que j'admire beaucoup, a dit : "Si tu rends oeil pour oeil, le monde deviendra aveugle." Je voudrais, quant à moi, dessiller les yeux des hommes plutôt qu'augmenter leur cécité ou leur indifférence devant les injustices.”
“Good communication has just a little to do with eloquence. It's character that makes it more successful. Harsh words nicely articulated are sharp enough to kill your brand!”
“Si el vendedor se siente atemorizado o abrumado por el posible cliente, llevar a cabo una presentación eficaz es tremendamente difícil. El vendedor que piensa: ¿Quién soy yo para decirle a esta persona que mis productos o servicios le van a ayudar?, no conseguirá el nivel de entusiasmo, fuerza y confianza necesarios para triunfar.”
“No one can understand that mysterious thing we call influence . . . yet . . . everyone of us continually exerts influence, either to heal, to bless, to leave marks of beauty; or to wound, to hurt, to poison, to stain other lives.”
“Where success is concerned, people are not measured in inches, or pounds, or college degrees, or family background; they are measured by the size of their thinking.”
“Anyone who can't learn from other people's mistakes simply can't learn, and that;s all there is to it. There is value in the wrong way of doing things. The knowledge gained from errors contributes to our knowledge base.”
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