“The best way to respond to distracting personal attacks is to practice bringing the conversation back to the issue at hand. Never fall into the trap of engaging in personal attacks while letting the topic of conversation slip into the background. Doing so allows your opponent to escape the need to explain her position.”
“The nonviolent approach does not immediately change the heart of the oppressor. It first does something to the hearts and souls of those committed to it. It gives them new self-respect; it calls up resources of strength and courage that they did not know they had. Finally it reaches the opponent and so stirs his conscience that reconciliation becomes a reality.”
“If there was a reason why he preferred the liberal tendency to the conservative one (also
held to by many of his circle), it was not because he found the liberal tendency more sensible,
but it more closely suited his manner of life.”
“When two humans have lived together for many years it usually happens that each has tones of voice and expressions of face which are almost unendurably irritating to the other. Work on that. Bring fully into the consciousness of your patient that particular lift of his mother's eyebrows which he learned to dislike in the nursery, and let him think how much he dislikes it. Let him assume that she knows how annoying it is and does it to annoy - if you know your job he will not notice the immense improbability of the assumption. And, of course, never let him suspect that he has tones and looks which similarly annoy her. As he cannot see or hear himself, this easily managed.”
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