“When you and I met, the meeting was over very shortly, it was nothing. Now it is growing something as we remember it, what will it be when I remember it as I lie down to die, what it makes in me all my days till then - that is the real meeting. The other is only the beginning of it. You say you have poets in your world. Do they not teach you this?”
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“There was no solution but that usual solution which life gives to all questions, even the
most complex and insoluble. That answer one must live in the needs of one that - that is,
forget oneself.”
“En las competiciones campo a través, el entrenamiento es más importante que cualquier talento innato, y eso me permitía compensar mi falta de aptitudes naturales por medio de la disciplina y la diligencia. Aplicaba este principio a todo lo que hacía. Siendo estudiante, conocí a muchos jóvenes que tenían un gran talento natural, pero carecían de la disciplina y la paciencia necesarias para sacarle partido.”
“The best way to respond to distracting personal attacks is to practice bringing the conversation back to the issue at hand. Never fall into the trap of engaging in personal attacks while letting the topic of conversation slip into the background. Doing so allows your opponent to escape the need to explain her position.”
“You can lead a horse to water, but you can’t make him drink.” That may be true. But it’s also true that you can feed a horse salt and make him thirsty.”
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