“A quiet secluded life in the country, with the possibility of being useful to people to whom it is
easy to do good, and who are not accustomed to have it done to them; then work which one
hopes may be of some use; then rest, nature, books, music, love for one's neighbor — such is
my idea of happiness.
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“I have come to the conclusion never again to think of marrying, and for this reason, I can never be satisfied with anyone who would be blockhead enough to have me.”
“When you think about a problem over and over in your mind, that’s called worry. When you think about God’s Word over and over in your mind, that’s meditation. If you know how to worry, you already know how to meditate!”
“Are we quick to respond to others’ needs? Do we run from problems or face them? Do we talk more about bad news or good news? Do we give people the benefit of the doubt, or do we assume the worst?
“If you really want to eat, keep climbing. The fruits are on the top of the tree. Stretch your hands and keep stretching them. Success is on the top, keep going.”
“I remember Mac retorting that hundreds of years ago there was a Hindi word for a craft that flew in the air, long before the airplane was invented, but that did not mean that airplanes existed in ancient India.”
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