“You are nothing unless it comes from your heart. Passion, caring, really looking to create excellence. If you perform functions only and go to work only to do processes, then you are effectively retired. And it scares me—most people I see, by age twenty-eight are retired.”
“The three most harmful negative emotions are anger, guilt, and fear. And anger is number one. It is also the strongest and most dangerous of all passions.”
“I do not pretend to understand the moral universe; the arc is a long one, my eye reaches but little ways; I cannot calculate the curve and complete the figure by the experience of sight, I can divine it by conscience. And from what I see I am sure it bends towards justice.”
“Let us be those creative dissenters who will call our beloved nation to a higher destiny. To a new plateau of compassion, to a more noble expression of humanness.”
“While wisdom dictates the need for education, education does not necessarily make one wise. I remember a man when I was growing up who was extremely well educated and had two master’s degrees. He could wax eloquently on many subjects but had a very difficult time sustaining himself economically. In fact, he would frequently mooch off of anyone who would take pity on him. On the other hand, many of the greatest achievers in our society never finished college. That includes Bill Gates Jr., Steve Jobs, and Dan Snyder, who is the owner of the Washington Redskins. This does not mean that higher education isn’t highly desirable and beneficial, but it does indicate that the wise use of knowledge is more important than knowledge itself.”
“EXAMPLES OF THE PARETO PRINCIPLE: TIME 20 percent of our time produces 80 percent of the results. COUNSELING 20 percent of the people take up 80 percent of our time. PRODUCTS 20 percent of the products bring in 80 percent of the profit. READING 20 percent of the book contains 80 percent of the content. JOB 20 percent of our work gives us 80 percent of our satisfaction. SPEECH 20 percent of the presentation produces 80 percent of the impact. DONATIONS 20 percent of the people will give 80 percent of the money. LEADERSHIP 20 percent of the people will make 80 percent of the decisions. PICNIC 20 percent of the people will eat 80 percent of the food!”
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