“The essence of a successful business is really quite simple. It is your ability to offer a product or service that people will pay for at a price sufficiently above your costs, ideally three or four or five times your cost, thereby giving you a profit that enables you to buy and to offer more products and services.”
“When I see Ann Coulter and Sean Hannity baying across the television screen, I find it hard to take them seriously. I assume that they must be saying what they do primarily to boost book sales or ratings, although I do wonder who would spend their precious evenings with such sourpusses.”
“We are the most informed people in the history of civilization—and yet the most confused. Though our heads are crammed with knowledge, our hearts are empty.”
“Service which is rendered without joy helps neither the servant nor the served. But all other pleasures and possessions pale into nothingness before service which is rendered in a spirit of joy.”
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