“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
“If you cannot see the rainbow because your face is down, don't argue that no rainbow is up there. Lift up your passion and take your dreams off the ground!”
“Love is creative and redemptive. Love builds up and unites; hate tears down and destroys. The aftermath of the ‘fight with fire’ method which you suggest is bitterness and chaos, the aftermath of the love method is reconciliation and creation of the beloved community. Physical force can repress, restrain, coerce, destroy, but it cannot create and organize anything permanent; only love can do that. Yes, love—which means understanding, creative, redemptive goodwill, even for one’s enemies—is the solution to the race problem.”
“A man on a thousand mile walk has to forget his goal and say to himself every morning,
'Today I'm going to cover twenty-five miles and then rest up and sleep.”
“If Christianity is untrue, then no honest man will want to believe it, however helpful it might be; if it is true, every honest man will want to believe it, even if it gives him no help at all”
“The beginning of new things is almost always exciting. But it is not those who start the race in excitement who win; it is those who stick to it and make it across the finish line when nobody is excited anymore, when nobody is cheering them on, when their emotions are no longer supporting them, when they don't feel like going on any longer, when it looks as if they will never make it to the end, when all they have left is that one word from God that got them started in the first place. That's when the ones who will make it are separated from those who won't do anything but talk about it all their life. We need to learn to walk the walk, not just talk the talk
“Those are the men,' added Bolkonsky with a sigh which he could not suppress, as they
went out of the palace, 'those are the men who decide the fate of nations.”
“By concentrating single-mindedly on your most important task, you can reduce the time required to complete it by 50 percent or more. It has been estimated that the tendency to start and stop a task—to pick it up, put it down, and come back to it—can increase the time necessary to complete the task by as much as 500 percent. Each time you return to the task, you have to familiarize yourself with where you were when you stopped and what you still have to do. You have to overcome inertia and get yourself going again. You have to develop momentum and get into a productive work rhythm. But when you prepare thoroughly and then begin, refusing to stop or turn aside until the job is done, you develop energy, enthusiasm, and motivation. You get better and better and more productive. You work faster and more effectively.”
“To sit back hoping that someday, someway, someone will make things right is to go on feeding the crocodile, hoping he will eat you last - but eat you he will.”
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