“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
“Refuse to become a victim of your circumstances and give a lift to your potentials each and every day against the wish of any obstacle you encounter!”
“The highest form or worship is the worship of unselfish Christian service. The greatest form of praise is the sound of consecrated feet seeking out the lost and helpless.”
“it’s a human trait that when we encounter personal problems, those things most deeply personal are the most difficult to bring out for our logic to scan. We tend to flounder around, blaming everything but the actual, deep-seated thing that’s really chewing on us.”
“Benjamin Franklin addressed the chairman of the Constitutional Convention, meeting at Philadelphia in 1787, saying, “I have lived, sir, a long time, and the longer I live the more convincing proofs I see of this truth: that God governs in the affairs of men. And if a sparrow cannot fall to the ground without His notice, it is probable that an empire cannot rise without His aid.”
“Trust in Him Are you worrying about tomorrow when you should be focusing on today? Trust God to equip you for whatever comes today, tomorrow, and in the future, so that you can receive the fullness of His gifts today.”
“Doing the right thing once or even a few times does not equal success, but habitually doing right will produce a life worth living. It may not be easy, but it will be worth the effort. The person who never gives up always sees victory.”
“DAY TWENTY I DECLARE that I am calm and peaceful. I will not let people or circumstances upset me. I will rise above every difficulty, knowing that God has given me the power to remain calm. I choose to live my life happy, bloom where I am planted, and let God fight my battles. This is my declaration.”
“I defy you to find a statue or a monument ever erected to anyone because they were realistic. All dreamers, all achievers, all great people kept their child-like faith in their own dream and their ability to carry it out, and these great people had an inordinate gift to disregard the word's cries for reality.”
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