“It is the personalities back of a business which determine the measure of success the business will enjoy. Modify those personalities so they are more pleasing and more attractive to the patrons of the business and the business will thrive. In any of the great cities of the United States one may purchase merchandise of similar nature and price in scores of stores, yet you will find there is always one outstanding store which does more business than any of the others, and the reason for this is that back of that store is a man, or men, who has attended to the personalities of those who come in contact with the public. People buy personalities as much as merchandise, and it is a question if they are not influenced more by the personalities with which they come in contact than they are by the merchandise.
“If you have no good drive in you, your life will not be steered through a good direction. It will miss its destined station. Passion or drive is what moves the vehicle of a fulfilled life.”
“How many people are trapped in their everyday habits: part numb, part frightened, part indifferent? To have a better life we must keep choosing how we're living.”
“Try a thing you haven't done three times. Once to get over the fear of doing it. Twice to learn how to do it. And a third time to figure out whether you like it or not.”
“People judge us not by what we think or believe, but by what we do—and when our lives don’t measure up, we lose their respect and they conclude our faith isn’t real.”
“In external ways Pierre had hardly changed at all. In appearance he was just what he used
to be. As before he was absent-minded and seemed occupied not with what was before his
eyes but with something special of his own. The difference between his former and present
self was that formerly when he did not grasp what lay before him or was said to him, he had
puckered his forehead painfully as if vainly seeking to distinguish something at a distance. At
present he still forgot what was said to him and still did not see what was before his eyes, but
he now looked with a scarcely perceptible and seemingly ironic smile at what was before him
and listened to what was said, though evidently seeing and hearing something quite different.
Formerly he had appeared to be a kindhearted but unhappy man, and so people had been
inclined to avoid him. Now a smile at the joy of life always played round his lips, and sympathy
for others shone in his eyes with a questioning look as to whether they were as contented as
he was, and people felt pleased by his presence.”
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