“I’d learned a few lessons about negotiating: You’re unlikely to ever get all you want; you’ll probably get more of what you want if you don’t issue ultimatums and leave your adversary room to maneuver; you shouldn’t back your adversary into a corner, embarrass him, or humiliate him; and sometimes the easiest way to get some things done is for the top people to do them alone and in private.”
“The whole world is divided for me into two parts: one is she, and there is all happiness, hope,
light; the other is where she is not, and there is dejection and darkness...”
“Why am I here?” You may have asked the question as you found yourself in the midst of an amazing, divinely orchestrated opportunity, or you may have asked it in reaction to having made the worst mistake of your life.”
“Lack of harmony and cooperation between the railroad management and the workers has made it necessary for the railroads to increase their freight and passenger rates, and this, in turn, has increased the cost of life's necessities to almost unbearable proportions. Here, again, lack of cooperation between a few leads to hardship for millions of people.”
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