“Fear of competition from followers. The leader who fears that one of his followers may take his position is practically sure to realize that fear sooner or later.”
“Forgiveness is one of the most beautiful words in the human vocabulary. How much pain and unhappy consequences could be avoided if we all learned the meaning of this word!”
“Por favor, no pierdas tu tiempo ni el de tus clientes explicándoles lo que es el producto. Cuéntales lo que el producto puede hacer por ellos y por qué.”
“Nikolushka and his upbringing, Andre, and religion were Princess Marya's comforts and
joys; but, besides that, since every human being needs his personal hope, Princess Marya
had in the deepest recesses of her soul a hidden dream and hope, which provided the main
comfort of her life.”
“That's what the leadership was teaching me, day by day: that the self-interest I was supposed to be looking for extended well beyond the immediacy of issues, that beneath the small talk and sketchy biographies and received opinions, people carried with them some central explanation of themselves. Stories full of terror and wonder, studded with events that still haunted or inspired them. Sacred stories. ”
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