“The Situation Principle: Never let the situation mean more than the relationship.”
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John C. Maxwell
“Al preguntar cómo podemos maximizar nuestras experiencias, les sacamos el mayor provecho.”
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John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“Until thought is linked with purpose there is no intelligent accomplishment.”
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John C. Maxwell
“Every message that people receive is filtered through the messenger who delivers it.”
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John C. Maxwell
“Don’t worry about making friends; don’t worry about making enemies. Worry about winning, because if you win, your enemies can’t hurt you, and if you lose, your friends can’t stand you.”
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John C. Maxwell
“Leadership is a moving target, and it always will be. If you desire to become a better leader, get comfortable with change. And if you want to lead up, learn to think like a leader. Think people, think progress, and think intangibles.”
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John C. Maxwell
“If a team is to accomplish its goals, it has to know where it stands.”
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John C. Maxwell
“Asking and hearing people’s opinions has a greater effect on them than telling them, ‘Good job.’ ”
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John C. Maxwell
“Everyone is a leader because everyone influences someone.”
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John C. Maxwell
“Tend to the people, and they will tend to the business.”
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John C. Maxwell
“Tone, inflection, timing, volume, pacing—everything you do with your voice communicates something and has the potential to help you connect to or disconnect from others when you speak.”
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John C. Maxwell
“Everyone is important, but everyone isn’t equal. The person with greater experience, skill, and productivity in a given area is more important to the team in that area.”
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John C. Maxwell
“Quando entendemos o ponto de vista do próximo — entendemos o que ele está tentando fazer nove entre dez vezes ele está tentando fazer o que é certo.”
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John C. Maxwell
