“One of my favorite stories is about a newly hired traveling salesman who sent his first sales report to the home office. It stunned the brass in the sales department because it was obvious that the new salesman was ignorant! This is what he wrote: “I seen this outfit which they ain’t never bot a dim’s worth of nothin from us and I sole them some goods. I’m now goin to Chicawgo.” Before the man could be given the heave-ho by the sales manager, along came this letter from Chicago: “I cum hear and sole them haff a millyon.” Fearful if he did, and afraid if he didn’t fire the ignorant salesman, the sales manager dumped the problem in the lap of the president. The following morning, the ivory-towered sales department members were amazed to see posted on the bulletin board above the two letters written by the ignorant salesman this memo from the president: “We ben spendin two much time trying to spel instead of trying to sel. Let’s watch those sails. I want everybody should read these letters from Gooch who is on the rode doin a grate job for us and you should go out and do like he done.”

“A great team with no bench eventually collapses. The 17 Indisputable Laws of Teamwork”

“The closest to perfection people ever come is when they write their resumes .”

“Maturity is the ability to see and act on behalf of others. Immature people don’t see things from someone else’s point of view. They rarely concern themselves with what’s best for others. In many ways, they act like small children.”

“many people have produced great results who were not “qualified.”

“Most people who don’t feel content with their lives don’t know the reason why. Often they suspect that circumstances or other people are to blame. Even honest and self-aware individuals who know the problem lies inside of them still may have trouble getting to the root of the issue. They ask themselves, “Why am I this way?” They desire to change, but they don’t do anything differently so that they can change. They merely hope things will turn out all right—and they become frustrated when they don’t. Recognize that only when you make the right changes to your thinking do other things begin to turn out right in your life.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“A leader with great passion and few skills always outperforms a leader with great skills and no passion.”

“Successful people do the things that unsuccessful people are unwilling to do

“When we are fully and totally networked, we are powerful.1 Sanders believes that along with knowledge and compassion, your network is your most valuable asset.”

“Failures, repeated failures, are finger-prints on the road to achievement. .”

“You can lead your horse to water, but you can’t manage him to drink.

“The vision of the leader becomes the aspiration of the people. The impact is incredible.”

“Individuals play the game, but teams win championships.”

“If you want to win over another person, first win his heart, and the rest of him is likely to follow.”