“Successful leaders are like icebergs. When you look at an iceberg, you see only about 10 percent of it, and the rest of it is hidden under the water. When you look at successful leaders, you see only a fraction of their lives. You see the part that looks really good, but there’s usually a lot that remains hidden that’s neither exciting nor glamorous.”
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John C. Maxwell
“I feel like one little fellow who knelt at the side of his bed, closed his eyes, and prayed, “God bless Mom. God bless Dad. God bless Grandma.” He said it the same way every time. But one night he added, “And please take care of yourself, God. ’Cause if anything happens to you, we’re all sunk!”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“If you are a leader, the true measure of your success is not getting people to work. It’s not getting people to work hard. It is getting people to work hard together. That takes commitment.”
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John C. Maxwell
“The longer you wait to do something you should do now, the greater the odds that you will never actually do it.”
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John C. Maxwell
“People can perceive a lot in seven seconds. They can decide that they do not want to hear anything a speaker has to say,”
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John C. Maxwell
“One of my favorite stories is about a newly hired traveling salesman who sent his first sales report to the home office. It stunned the brass in the sales department because it was obvious that the new salesman was ignorant! This is what he wrote: “I seen this outfit which they ain’t never bot a dim’s worth of nothin from us and I sole them some goods. I’m now goin to Chicawgo.” Before the man could be given the heave-ho by the sales manager, along came this letter from Chicago: “I cum hear and sole them haff a millyon.” Fearful if he did, and afraid if he didn’t fire the ignorant salesman, the sales manager dumped the problem in the lap of the president. The following morning, the ivory-towered sales department members were amazed to see posted on the bulletin board above the two letters written by the ignorant salesman this memo from the president: “We ben spendin two much time trying to spel instead of trying to sel. Let’s watch those sails. I want everybody should read these letters from Gooch who is on the rode doin a grate job for us and you should go out and do like he done.”
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John C. Maxwell
“The bottom line is that indifference is really a form of selfishness.”
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John C. Maxwell
“There are two things that are most difficult to get people to do: to think, and to do things in order of importance.”
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John C. Maxwell
“most people overrate decision making, and they underrate decision managing.”
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John C. Maxwell
“Confidence equals contentment with self; contentment is knowing you have all you need for the present circumstances.”
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John C. Maxwell
“When the leader lacks confidence, the followers lack commitment.”
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John C. Maxwell
