“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
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John C. Maxwell
“What can I say to get others involved around the table? How can I draw them in?”
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John C. Maxwell
“Above all, don’t dwell on yesterday’s victory. If your focus is on what’s behind you rather than what’s ahead, you will crash.”
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John C. Maxwell
“There are really only three kinds of people. Those who don’t succeed, those who achieve success temporarily, and those who become and remain successful. Character is the only way to sustain success.”
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John C. Maxwell
“People say there are two kinds of learning: experience, which is gained from your own mistakes, and wisdom, which is learned from the mistakes of others.”
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John C. Maxwell
“Crisis doesn’t necessarily make character, but it certainly does reveal it. Adversity”
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John C. Maxwell
“A leader is one who knows the way, goes the way, and shows the way.” -John C. Maxwell”
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John C. Maxwell
“Sometimes we are afraid because success puts pressure on us to continue to succeed.”
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John C. Maxwell
“Power tends to corrupt and absolute power corrupts absolutely.”
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John C. Maxwell
“Life lived for tomorrow will always be a day away from being realized.”
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John C. Maxwell
“Productive leaders communicate the superiority and the benefits of their ideas.”
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John C. Maxwell
“When an archer misses the mark he turns and looks for the fault within himself. Failure to hit the bull’s-eye is never the fault of the target. To improve your aim, improve yourself.”
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John C. Maxwell
“Attitude is the first quality that marks the successful man. If he has a positive attitude and is a positive thinker, who likes challenges and difficult situations, then he has half his success achieved.”
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John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
