“Former US president Woodrow Wilson said, “If you want to make enemies, change something.”
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John C. Maxwell
“La humildad no es negar sus fortalezas. La humildad es ser sincero acerca de sus debilidades”. —Rick Warren”
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John C. Maxwell
“What’s worse than training your people and losing them? Not training them and keeping them.”
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John C. Maxwell
“Productive leaders communicate the superiority and the benefits of their ideas.”
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John C. Maxwell
“Muy a menudo los empleados esperan ser evaluados en base al esfuerzo que están poniendo en el trabajo, en vez de lo que están logrando.”
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John C. Maxwell
“Being in power is like being a lady. If you have to tell people you are, you aren't."
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John C. Maxwell
“Most of us think wonderful things about people, but they never know it. Too many of us tend to be tight-fisted with our praise. It’s of no value if all you do is think it; it becomes valuable when you impart it.”
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John C. Maxwell
“If you know something without having lived it, your audience experiences a credibility gap.”
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John C. Maxwell
“Individuals play the game, but teams win championships.”
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John C. Maxwell
“You have to be yourself while speaking someone else’s language.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Know the reasons you and your listener want to communicate and build a bridge between those reasons.”
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John C. Maxwell
“No entender lo que usted quiere es un problema de conocimiento. No tratar de obtener lo que quiere es un problema de motivación. No lograr lo que quiere es un problema de persistencia.”
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John C. Maxwell
