“UCLA psychology professor emeritus Albert Mehrabian discovered that face-to-face communication can be broken down into three components: words, tone of voice, and body language.”
―
John C. Maxwell
“Where success is concerned, people are not measured in inches, or pounds, or college degrees, or family background; they are measured by the size of their thinking.”
―
John C. Maxwell
“There is a great deal of difference between knowing and understanding. You can know a lot about something and not really understand it.”
―
John C. Maxwell
“What’s true for a teammate is also true for the leader: If you don’t grow, you gotta go.”
―
John C. Maxwell
“You can't move people to action unless you first move them with emotion.... The heart comes before the head.”
―
John C. Maxwell
“How do I fit in my area or department? • How do all the departments fit into the organization? • Where does our organization fit in the market? • How is our market related to other industries and the economy?”
―
John C. Maxwell
“There’s a difference between hearing people and listening to them.”
―
John C. Maxwell
“Las personas no quieren ser manejadas. Quieren ser dirigidas. ¿Alguien ha oído de un administrador mundial? De un líder mundial, sí. De un líder educativo, sí. De un líder político, religioso, explorador, comunitario, laboral, empresarial. Sí, ellos dirigen, no administran. La zanahoria siempre logra más que el látigo. Pregúntele a su caballo. Usted puede dirigir su caballo hacia donde hay agua, pero no puede obligarlo a beberla. Si usted quiere manejar a alguien, manéjese a usted mismo. Haga eso bien y estará listo para dejar de manejar y comenzar a dirigir.”
―
John C. Maxwell
“Most people who decide to grow personally find their first mentors in the pages of books.”
―
John C. Maxwell
“It’s easier to move from failure to success than from excuses to success.”
―
John C. Maxwell
“Few things build a person up like affirmation. According to Webster’s New World Dictionary, Third College Edition (Simon and Schuster, 1991),
the word affirm comes from ad firmare, which means “to make firm.” So when you affirm people, you make firm within them the things you see about them. Do that often enough, and the belief that solidifies within them will become stronger than the doubts they have about themselves.”
―
John C. Maxwell
“For a team to succeed, responsibility must go down deep into the organization, down to the roots. Getting that to happen requires a leader who will delegate responsibility and authority to the team. Stephen Covey remarked, “People and organizations don’t grow much without delegation and completed staff work, because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses.” Good leaders seldom restrict their teams; they release them.”
―
John C. Maxwell
“Many people fail to make a difference because they are so busy.
―
John C. Maxwell
