“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
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John C. Maxwell
“I believe all of us can identify with the poet Carl Sandberg, who said, “There is an eagle in me that wants to soar and a hippopotamus in me that wants to wallow in the mud.” The key to success is following the impulse to soar more than the desire to wallow. And that is a never-ending struggle—at least it has been for me. I believe any successful person would be honest in saying, “I got to the top the hard way—fighting my own laziness and ignorance every step of the way.”
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John C. Maxwell
“What’s worse than training your people and losing them? Not training them and keeping them.”
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John C. Maxwell
“Any man worth his salt will stick up for what he believes right, but it takes a slightly bigger man to acknowledge instantly and without reservation that he is in error.”
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John C. Maxwell
“The way President Abraham Lincoln is said to have handled a person who had a know-it-all attitude. Lincoln asked, “How many legs will a sheep have if you call a tail a leg?”
“Five,” the man answered.
“No,” replied Lincoln, “he’ll still have four, because calling a tail a leg doesn’t make it one.”
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John C. Maxwell
“An intentional life embraces only the things that will add to the mission of significance.”
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John C. Maxwell
“As a leader, you don't earn any points for failing in a noble cause. You don't get credit for being "right" as you bring the organization to a halt. Your success is measured by your ability to actually take the people where they need to go. But you can do that only if the people first buy into you as a leader. That's the reality of the Law of Buy-In.”
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John C. Maxwell
“the entire population of the world—with one minor exception—is composed of others.”
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John C. Maxwell
“1. Watch the news together. Select one crisis and answer the question: If I was in charge of this what would I do? List solution-steps they could take. 2. Groom the optimist in them. Have them read and listen to positive books and tapes. Feed them with big ideas from great people. 3. Have them write out their dreams. Then, have them list their skills and talents. Do any match? Ask them what they would do if they had no fear of failure. 4. Go with them to interview a visionary leader. Ask that leader how they think about problems. How do they perceive opportunities? 5. Discuss current events each week. Ask them to identify one burden or problem”
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John C. Maxwell
“Sometimes we are afraid because success puts pressure on us to continue to succeed.”
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John C. Maxwell
“EXAMPLES OF THE PARETO PRINCIPLE: TIME 20 percent of our time produces 80 percent of the results. COUNSELING 20 percent of the people take up 80 percent of our time. PRODUCTS 20 percent of the products bring in 80 percent of the profit. READING 20 percent of the book contains 80 percent of the content. JOB 20 percent of our work gives us 80 percent of our satisfaction. SPEECH 20 percent of the presentation produces 80 percent of the impact. DONATIONS 20 percent of the people will give 80 percent of the money. LEADERSHIP 20 percent of the people will make 80 percent of the decisions. PICNIC 20 percent of the people will eat 80 percent of the food!”
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John C. Maxwell
“Muy a menudo los empleados esperan ser evaluados en base al esfuerzo que están poniendo en el trabajo, en vez de lo que están logrando.”
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John C. Maxwell
