“You can't move people to action unless you first move them with emotion.... The heart comes before the head.”

“I love the story of the salesman who sat looking through the window of a hotel restaurant. Outside raged a blinding snowstorm. “Do you think the roads will be clear enough in the morning to travel?” he asked his waiter. “That depends,” the waiter replied. “Are you on salary or commission?” 

“Fail early, fail often, but always fail forward.”

“Your vision will become clear only when you look into your heart. Who looks outside, dreams. Who looks inside, awakens.” —Carl Jung” 

“If you are willing to change your thinking, you can change your feelings.”

“When we do more than we are paid to do, eventually we will be paid more for what we do

“You cannot kindle a fire in any other heart until it is burning within your own.”

“God prepares leaders in a crockpot, not a microwave. More important than the awaited goal is the work God does in us while we wait. Waiting deepens and matures us, levels our perspective, and broadens our understanding. Tests of time determine whether we can endure seasons of seemingly unfruitful preparation, and indicate whether we can recognize and seize the opportunities that come our way.”

“You'll never change your life until you change something you do daily. The secret of your success is found in your daily routine.”

“Never complain about what you allow.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Your attitude, more than your aptitude, will determine your altitude.”

“Most people’s natural inclination is to judge themselves according to their best qualities while they measure others by their worst. As a result, they point to areas where their teammates need to grow. But the truth is that every person is responsible for his own growth first.”

“When you do well, you think it’s worth it. When you sacrifice so much and you finally do well, it feels really good.”

“the entire population of the world—with one minor exception—is composed of others.”