“One of the reasons that problem solving is so difficult is that we are often too close to the problems to truly understand them.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“When you live each day with intentionality, there’s almost no limit to what you can do. You can transform yourself, your family, your community, and your nation. When enough people do that, they can change the world. When you intentionally use your everyday life to bring about positive change in the lives of others, you begin to live a life that matters.”
―
John C. Maxwell
“Your attitude, more than your aptitude, will determine your altitude.”
―
John C. Maxwell
“I remember looking at myself in the mirror one morning and thinking, I am not a handsome guy. What am I going to do with a face like this? Then I smiled. And I thought, That helps.”
―
John C. Maxwell
“believe leadership is servanthood. It’s my responsibility to make sure my people have what they need to succeed and get their work done.”
―
John C. Maxwell
“People do not care how much you know until they know how much you care.”
―
John C. Maxwell
“Good leaders know when to display emotions and when to delay them.”
―
John C. Maxwell
“When you do well, you think it’s worth it. When you sacrifice so much and you finally do well, it feels really good.”
―
John C. Maxwell
“There is nothing more tragic than when a Christian leader loses God’s anointing on his life by allowing himself to become sidetracked. There is no higher violation of God’s trust. For when a leader stumbles, others fall.”
―
John C. Maxwell
“If you wait until you feel like doing something, you will likely never accomplish it.”
―
John C. Maxwell
“When values, thoughts, feelings, and actions are in alignment, a person becomes focused and his character is strengthened. That allows a leader to lead himself successfully.”
―
John C. Maxwell
“Crisis doesn’t necessarily make character, but it certainly does reveal it. Adversity is a crossroads that makes a person choose one of two paths: character or compromise. Every time he chooses character, he becomes stronger, even if that choice brings negative consequences.”
―
John C. Maxwell
“People say there are two kinds of learning: experience, which is gained from your own mistakes, and wisdom, which is learned from the mistakes of others.”
―
John C. Maxwell
