“there are five nonnegotiable characteristics that every effective leader must have: a sense of calling, an ability to communicate, creativity in problem solving, generosity, and consistency.”

John C. Maxwell

“I don’t know what your destiny will be, but one thing I know: The ones among you who will be really happy are those who have sought and found how to serve.” If you want to lead on the highest level, be willing to serve on the lowest.”

John C. Maxwell

“Example is not the main thing in influencing others . . . it is the only thing.”

John C. Maxwell

“To lead yourself, use your head; to lead others, use your heart.”

John C. Maxwell

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

John C. Maxwell

“To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful.”

John C. Maxwell

“La mayoría de personas emplean más tiempo planeando sus vacaciones de verano que planeando sus vidas”

John C. Maxwell

“Advice is what we ask for when we already knew the answer but wish we didn't.”

John C. Maxwell

“If you make it your discipline to do a little bit of growing every day, in just a few years you will be amazed by your transformation.”

John C. Maxwell

“Sometimes we are afraid because success puts pressure on us to continue to succeed.”

John C. Maxwell

“Before you get out of bed every morning, say ‘do it now’ fifty times. At the end of the day before you go to sleep, the last thing you should do is say ‘do it now’ fifty times.”

John C. Maxwell

“V. Gilbert Beers says, “A person of integrity is one who has established a system of values against which all of life is judged.” Integrity is not what we do so much as who we are. And who we are, in turn, determines what we do.

John C. Maxwell

“with success come options. How we use those options reveals our character.”

John C. Maxwell

“How do I identify the top 20 percent influencers/producers in my organization?” I suggest that you make a list of everyone in your company or department. Then ask yourself this question about each individual: “If this person takes a negative action against me or withdraws his or her support from me, what will the impact likely be?”

John C. Maxwell

“Many people view leadership the same way they view success, hoping to go as far as they can, to climb the ladder, to achieve the highest position possible for their talent. But contrary to conventional thinking, I believe the bottom line in leadership isn't how far we advance ourselves but how far we advance others. That is achieved by serving others and adding value to their lives.”

John C. Maxwell


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