“Every person has a longing to be significant, to make a contribution, to be a part of something noble and purposeful.”
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John C. Maxwell
“Before you attempt to set things right, make sure you see things right.”
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John C. Maxwell
“No one can understand that mysterious thing we call influence . . . yet . . . everyone of us continually exerts influence, either to heal, to bless, to leave marks of beauty; or to wound, to hurt, to poison, to stain other lives.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Maya Angelou observed you cant use up creativity. The more you use, the more you have. Sadly,too often creativity is smothered rather than nurtured. There has to be climate in which new ways of thinking,perceiving, questioning are encouraged.”
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John C. Maxwell
“The goal of confrontation should be to help, not to humiliate.”
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John C. Maxwell
“A real decision is measured by the fact that you’ve taken a new action. If there’s no action, you haven’t truly decided.”
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John C. Maxwell
“EXAMPLES OF THE PARETO PRINCIPLE: TIME 20 percent of our time produces 80 percent of the results. COUNSELING 20 percent of the people take up 80 percent of our time. PRODUCTS 20 percent of the products bring in 80 percent of the profit. READING 20 percent of the book contains 80 percent of the content. JOB 20 percent of our work gives us 80 percent of our satisfaction. SPEECH 20 percent of the presentation produces 80 percent of the impact. DONATIONS 20 percent of the people will give 80 percent of the money. LEADERSHIP 20 percent of the people will make 80 percent of the decisions. PICNIC 20 percent of the people will eat 80 percent of the food!”
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John C. Maxwell
“Everyone is a leader because everyone influences someone.”
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John C. Maxwell
“There are two kinds of people in this world: those who want to get things done and those who don’t want to make mistakes.”
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John C. Maxwell
“As a leader, you don’t earn any points for failing in a noble cause. You don’t get credit for being “right” as you bring the organization to a halt. Your success is measured by your ability to actually take the people where they need to go. But you can do that only if the people first buy into you as a leader.”
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John C. Maxwell
“Former US president Woodrow Wilson said, “If you want to make enemies, change something.”
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John C. Maxwell
“Charismatic people not only want to win, they want others to win too. That creates productivity.”
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John C. Maxwell
