“leaders touch a heart before they ask for a hand.”

“as the challenge escalates, the need for teamwork elevates.”

“People don’t care how much you know until they know how much you care.”

“There are two types of people in the business community: those who produce results and those who give you reasons why they didn’t.”

“Example is not the main thing in influencing others . . . it is the only thing.”

“KEY CONCEPT: Connecting begins when the other person feels valued.”

“I saw a television sketch that, with some variations, might seem familiar in many households. A husband is watching television and his wife if trying to engage him in conversation: Wife: Dear, the plumber didn’t come to fix the leak behind the water heater today. Husband: Uh-huh. Wife: The pipe burst today and flooded the basement. Husband: Quiet. It’s third down and goal to go. Wife: Some of the wiring got wet and almost electrocuted Fluffy. Husband: Darn it! Touchdown. Wife: The vet says he’ll be better in a week. Husband: Can you get me a Coke? Wife: The plumber told me that he was happy that our pipe broke because now he can afford to go on vacation. Husband: Aren’t you listening? I said I could use a Coke! Wife: And Stanley, I’m leaving you. The plumber and I are flying to Acapulco in the morning. Husband: Can’t you please stop all that yakking and get me a Coke? The trouble around here is that nobody ever listens to me. 5.” ― John C. Maxwell, Be A People Person: Effective Leadership Through Effective Relationships 0 likes Like “The one with the plan is the one with the power. It doesn’t matter in what kind of activity you’re involved. Employees want to follow the business leader with a good business plan. Volunteers want to join the pastor with a good ministry plan. Children want to be with the adult who has the well-thought-out vacation plan. If you practice strategic thinking, others will listen to you and they will want to follow you.

“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”

“Little progress is better than no progress at all. Success comes in taking many small steps. If you stumble in a small step, it rarely matters. Don't gift wrap the garbage. Let little failures go.”

“The way people see others is a reflection of themselves: If I am a trusting person, I will see others as trustworthy. If I am a critical person, I will see others as critical. If I am a caring person, I will see others as compassionate. If you change yourself and become the kind of person you desire to be, you will begin to view others in a whole new light. And that will change the way you interact in all of your relationships.”

“Every message that people receive is filtered through the messenger who delivers it.”

“Efficiency is the foundation for survival. Effectiveness is the foundation for success. It’s Not How Hard You Work; It’s How Smart You Work”

“Value people. Praise effort. Reward performance.”

“Cartoonist Henri Arnold said, “The wise man questions himself, the fool others.”

“The way I like to measure greatness is . . . How many people can you make want to be better?” —WILL SMITH”