“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”

John C. Maxwell

“En Harvard y otras universidades, estudiaron la importancia de la actitud en el éxito de las personas. Se descubrió que la actitud era mucho más importante que la inteligencia, la educación, el talento especial o la suerte. De hecho, se llegó a la conclusión de que hasta un 85% del éxito en la vida se debe a tener una actitud positiva y educable, mientras que sólo un 15% se debe a la capacidad.” 

John C. Maxwell

“If you can learn that, then no matter what happens to you, you can weather the storm and build on the good you find in any situation.”

John C. Maxwell

“Every message that people receive is filtered through the messenger who delivers it.”

John C. Maxwell

“La mayoría de personas emplean más tiempo planeando sus vacaciones de verano que planeando sus vidas”

John C. Maxwell

“Si estás trabajando en algo emocionante que realmente te importa, nadie tiene que empujarte. La visión te jala. —STEVE JOBS”

John C. Maxwell

“Are you doing what you ask others to do?”

John C. Maxwell

“Never complain about what you allow.”

John C. Maxwell

“Everyone is important, but everyone isn’t equal. The person with greater experience, skill, and productivity in a given area is more important to the team in that area.”

John C. Maxwell

“If you wait until you feel like doing something, you will likely never accomplish it.”

John C. Maxwell

“I feel like one little fellow who knelt at the side of his bed, closed his eyes, and prayed, “God bless Mom. God bless Dad. God bless Grandma.” He said it the same way every time. But one night he added, “And please take care of yourself, God. ’Cause if anything happens to you, we’re all sunk!”

John C. Maxwell

“Seven Steps to Success 1) Make a commitment to grow daily. 2) Value the process more than events. 3) Don't wait for inspiration. 4) Be willing to sacrifice pleasure for opportunity. 5) Dream big. 6) Plan your priorities. 7) Give up to go up.”

John C. Maxwell

“Just remember that if you’re not working at your game to the utmost of your ability, there will be someone out there somewhere with equal ability. And one day you’ll play each other, and he’ll have the advantage.”

John C. Maxwell

“Fíjese en las organizaciones más exitosas del mundo y no hallará un solo líder, sino que verá a muchos directivos poderosos laborando juntos para generar su éxito.”

John C. Maxwell

“Most people who decide to grow personally find their first mentors in the pages of books.”

John C. Maxwell


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