“People’s minds are changed through observation and not argument.” People”
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John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“It is true: most people are more satisfied with old problems than committed to finding new solutions.”
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John C. Maxwell
“Being heard is so close to being loved, that for the average person, they are almost indistinguishable.”
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John C. Maxwell
“A great team with no bench eventually collapses. The 17 Indisputable Laws of Teamwork”
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John C. Maxwell
“The sum of all your thoughts comprises your overall attitude.”
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John C. Maxwell
“Cavett Roberts said: “If my people understand me, I’ll get their attention. If my people trust me, I’ll get their action.”
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John C. Maxwell
“A problem is something you can do something about. If you can't do something about it, then it's not a problem. It's a predicament. That means it's something that must be coped with, endured.”
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John C. Maxwell
“Good leadership isn’t about advancing yourself. It’s about advancing your team.
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John C. Maxwell
“An unintentional life accepts everything and does nothing. An intentional life embraces only the things that will add to the mission of significance.”
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John C. Maxwell
“«Los cerebros son como los corazones, van donde se les aprecia».”
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John C. Maxwell
“The happiest people are those who have invested their time in others. The unhappiest people are those who wonder how the world is going to make them happy.”
―
John C. Maxwell
