“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“Believe in the value of others. Carlisle said, “A great man shows his greatness by the way he treats the little man.” The value you place on people determines whether you are a motivator or a manipulator of men.”
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John C. Maxwell
“One of the greatest problems people have with failure is that they are too quick to judge isolated situations in their lives and label them as failures. Instead, they need to keep the bigger picture in mind.”
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John C. Maxwell
“Good leadership isn’t about advancing yourself. It’s about advancing your team.
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John C. Maxwell
“Just remember that if you’re not working at your game to the utmost of your ability, there will be someone out there somewhere with equal ability. And one day you’ll play each other, and he’ll have the advantage.”
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John C. Maxwell
“Forty-two percent of college graduates never read a book after college.”
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John C. Maxwell
“The main point is that it’s the speaker’s responsibility to bring energy to the audience and to work to activate them.”
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John C. Maxwell
“You must have a long-range vision to keep you from being frustrated by short-range failures.”
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John C. Maxwell
“The reality is that you will never get much done unless you go ahead and do it before you are ready.”
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John C. Maxwell
“We feel unhappy and confused with our life when we don't do the focus or calling that God has on our life.”
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John C. Maxwell
“Comparing yourself to others is really just a needless distraction. The only one you should compare yourself to is you. Your mission is to become better today than you were yesterday. You do that by focusing on what you can do today to improve and grow.”
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John C. Maxwell
“Image promises much but produces little. Integrity never disappoints.”
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John C. Maxwell
“«Decida qué hacer y hágalo; decida qué no hacer y no lo haga». La evaluación de prioridades, sin embargo, no es tan sencilla. Muchas veces las opciones no son blancas o negras, sino de muchos tonos grises. He descubierto que lo último que uno sabe es qué debe”
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John C. Maxwell
“What we do on some great occasion will depend on what we are; and what we are will be the result of previous years of self-discipline.”
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John C. Maxwell
