“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Efficiency is the foundation for survival. Effectiveness is the foundation of success.”

“people don’t function like machines. They have feelings. They think. They have problems, hopes, and dreams. Though people can be managed, they would much rather be led. And when they are led, they perform at a much higher level.”

“An unintentional life accepts everything and does nothing. An intentional life embraces only the things that will add to the mission of significance.”

“It’s better to have a great team with a weak dream than a great dream with a weak team. Your team must be the size of your dream.”

“You cannot kindle afire in any other heart until it is burning within your -ELEANOR DOAN”

“knowledge alone is not power. Knowledge has value only in the hands of someone who has the ability to think well. People must learn how to think well to achieve their dreams and to reach their potential.”

“Your life today is a result of your thinking yesterday. Your life tomorrow will be determined by what you think today.”

“you must be able to take the new thing you’ve learned today and build upon what you learned yesterday to keep growing.”

“People don't care how much you know until they know how much you care.”

“German poet Herman Hesse wrote, “If you hate a person, you hate something in him that is part of yourself. What isn’t part of ourselves doesn’t disturb us.” I agree with his viewpoint.”

“know how” to “do now.”

“The Courage to Teach,” 

“Am I Making Myself Clear?”

“A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.”