“We must stop assuming that a thing which has never been done before probably cannot be done at all.” —Donald M. Nelson”

“Connecting has a lot to do with letting who you are influence everything you do.”

“Great leaders always seem to embody two seemingly disparate qualities. They are both highly visionary and highly practical.”

“One of the great ironies of life is that if you give up your life, you gain it. If you help others, you benefit. If you lose yourself, you find yourself.”

“George Bernard Shaw observó: “El mayor problema con la comunicación es la ilusión de que se llevó a cabo”

“Most People have a desire to look for the exception instead of the desire to become exceptional. ”

“The first responsibility of a leader is to define reality.” That can happen only when the leader is willing to hear and face the truth.”

“The unexamined life is not worth leading.” I would add that the unexamined leader is not worth following.”

“Errors become mistakes when we perceive them and respond to them incorrectly. Mistakes become failures when we continually respond to them incorrectly.”

“If your face is going to “talk” for you anyway, you might as well have it communicate something positive.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“A real decision is measured by the fact that you’ve taken a new action. If there’s no action, you haven’t truly decided.”

“President Abraham Lincoln said, “Nearly all men can stand adversity, but if you want to test a man’s character, give him power.”

“The road to the next level is always uphill, and if a team isn’t intentionally fighting to move up, then it inevitably slides down.”

“how we view a person is reflected by how we treat a person.”