“To put significance in our stories, we must also take action. Being passive may feel safe. If you do nothing, nothing can go wrong. But while inaction cannot fail, it cannot succeed either. We can wait, and hope, and wish, but if we do, we miss the stories our lives could be.”

“communication comes from the Latin word communis, meaning “common.” 

“A good leader is a person who takes a little more than his share of the blame and a little less than his share of the credit.”

“The higher you want to climb, the more you need leadership. The greater the impact you want to make, the greater your influence needs to be.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Seven Steps to Success 1) Make a commitment to grow daily. 2) Value the process more than events. 3) Don't wait for inspiration. 4) Be willing to sacrifice pleasure for opportunity. 5) Dream big. 6) Plan your priorities. 7) Give up to go up.”

“knowledge alone is not power. Knowledge has value only in the hands of someone who has the ability to think well. People must learn how to think well to achieve their dreams and to reach their potential.”

“Good thinking will improve your life. It will help you to become an achiever.”

“The key to working smarter is knowing the difference between motion and direction. In the final analysis, results are what matter; attendance and activity don’t.”

“The ability to ask the right question is more than half the battle of finding the answer.”

“Three words are essential to connect with others (1) brevity, (2) levity, and (3) repetition. Let me say that again!”

“Most People have a desire to look for the exception instead of the desire to become exceptional. ”

“We can change our whole life and the attitude of people around us simply by changing ourselves. —RUDOLF DREIKURS”

“Your values are the soul of your leadership, and they drive your behavior.”

“Remember that success is just 15 percent product knowledge and it’s 85 percent people knowledge.”