“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“at the name of Jesus every knee should bow, of those in heaven, and of those on earth, and of those under the earth, 11and that every tongue should confess that Jesus Christ is Lord, to the glory of God the Father.”
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John C. Maxwell
“A sign of a great team leader is the proper placement of people.”
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John C. Maxwell
“Hundreds can talk for one who can think, but thousands can think for one who can see.”
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John C. Maxwell
“When you don’t want to change, you look for differences in others. When you are willing to change, you look for similarities.”
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John C. Maxwell
“Must manage your thought life daily and then you can manage your life.”
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John C. Maxwell
“I want to make a difference with people who want to make a difference, doing something that makes a difference.”
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John C. Maxwell
“Efficiency is the foundation for survival. Effectiveness is the foundation for success. It’s Not How Hard You Work; It’s How Smart You Work”
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John C. Maxwell
“The first key to greatness,” Socrates reminds us, “is to be in reality what we appear to be.”
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John C. Maxwell
“Being heard is so close to being loved, that for the average person, they are almost indistinguishable.”
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John C. Maxwell
“A realist believes that what is done or left undone in the short run determines the long run.”
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John C. Maxwell
“Dale Carnegie was a master at identifying potential leaders. Once asked by a reporter how he had managed to hire forty-three millionaires, Carnegie responded that the men had not been millionaires when they started working for him. They had become millionaires as a result. The reporter next wanted to know how he had developed these men to become such valuable leaders. Carnegie replied, “Men are developed the same way gold is mined. Several tons of dirt must be moved to get an ounce of gold. But you don’t go into the mine looking for dirt,” he added. “You go in looking for the gold.” That’s exactly the way to develop positive, successful people. Look for the gold, not the dirt; the good, not the bad. The more positive qualities you look for, the more you are going to find.”
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John C. Maxwell
