“The happiest people are those who have invested their time in others. The unhappiest people are those who wonder how the world is going to make them happy.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.”
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John C. Maxwell
“The problem with the rat race is that even if you win, you’re still a rat.”
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John C. Maxwell
“THE LAW OF COUNTABILITY Teammates Must Be Able to Count on Each Other When It Counts”
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John C. Maxwell
“You cannot change your life until you change something you do every day.”
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John C. Maxwell
“The best way to develop rational, well-balanced confidence is to go after a few victories immediately following a failure.”
―
John C. Maxwell
“Ideas have a short shelf life. You must act on them before the expiration date.”
―
John C. Maxwell
“If you talk to a man in the language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.”
―
John C. Maxwell
“En lugar de compararse con otros, enfóquese en ser lo mejor que pueda ser.”
―
John C. Maxwell
“The real art of conversation is not only to say the right thing in the right place, but to leave unsaid the wrong thing at”
―
John C. Maxwell
“Success comes to those who have an entire mountain of gold that they continually mine, not those who find one nugget and try to live on it for fifty years. To become someone who can mine a lot of gold, you need to keep repeating the process of good thinking.”
―
John C. Maxwell
“Your mission is to become better today than you were yesterday.”
―
John C. Maxwell
“A forgiving spirit is the one basic, necessary ingredient for a solid relationship. Forgiveness”
―
John C. Maxwell
