“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“One of the reasons that problem solving is so difficult is that we are often too close to the problems to truly understand them.”
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John C. Maxwell
“The way I like to measure greatness is . . . How many people can you make want to be better?” —WILL SMITH”
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John C. Maxwell
“part of the parenting process is helping children understand that they are not the center of the universe.”
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John C. Maxwell
“In 1997,I wrote a book called The Success Journey. It offers an overview on what it means to be successful. In it I define success in these terms: Knowing your purpose in life Growing to reach your potential Sowing seeds that benefit others”
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John C. Maxwell
“Real leaders have something to give, and they give it freely. Anthony DeMello saw a starving child shivering in the cold. Angrily he lifted his eyes to heaven and said, “God, how could you allow such suffering? Why don’t you do something?” There was a long silence and then DeMello was startled when he heard the voice of God answer him, “I certainly have done something—I made you.”
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John C. Maxwell
“I may not be able to change the world I see around me, but I can change what I see within me.”
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John C. Maxwell
“I believed that if you have the heart to make a difference, there is always an answer, but if you have a heart of indifference, there is never an answer.”
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John C. Maxwell
“there is no future in any job. The future lies in the man who holds the job.”
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John C. Maxwell
“The way people see others is a reflection of themselves: If I am a trusting person, I will see others as trustworthy. If I am a critical person, I will see others as critical. If I am a caring person, I will see others as compassionate. If you change yourself and become the kind of person you desire to be, you will begin to view others in a whole new light. And that will change the way you interact in all of your relationships.”
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John C. Maxwell
“Paul the Apostle exhorted, “Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. Each of you should look not only to your own interests, but also to the interests of others.” 74 Make a mental and emotional commitment to look out for the interests of others.”
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John C. Maxwell
“Comparing yourself to others is really just a needless distraction. The only one you should compare yourself to is you. Your mission is to become better today than you were yesterday. You do that by focusing on what you can do today to improve and grow.”
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John C. Maxwell
“Clearly, if leaders have a strong set of ethical values and live them out, then people will respect them, not just their position. Immature leaders try to use their position to drive high performance.”
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John C. Maxwell
“Good ideas must be shared, improved upon with the help of other good thinkers, and then they must be implemented and acted upon.”
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John C. Maxwell
