“You can’t build a relationship with everybody in the room when you don’t care about anybody in the room.”

“If you keep your mind active, regularly take on mental challenges, and continually think abuot the right things, you will develop the disciplined thinking that will help you with whatever you endeavor to do.”

“The more you do to go beyond words, the greater the chance you will connect with people.”

“The problem with popular thinking is that it doesn’t require you to think at all.” —Kevin Myers”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“It's not the position that makes the leader; it's the leader that makes the position. ”

“If I wanted to make a difference… Wishing for things to change wouldn’t make them change. Hoping for improvements wouldn’t bring them. Dreaming wouldn’t provide all the answers I needed. Vision wouldn’t be enough to bring transformation to me or others. Only by managing my thinking and shifting my thoughts from desire to deeds would I be able to bring about positive change. I needed to go from wanting to doing.”

“Getters generally don’t get happiness; givers get it.”

“La mayor parte de las personas buscan la excepción en vez de ser excepcionales.”

“Leading with a lack of integrity is choosing to fail before taking your first step.”

“The bottom line is that indifference is really a form of selfishness.”

“The measure of a great teacher isn’t what he or she knows; it’s what the students know.”

“Preparation (growth) + Attitude + Opportunity + Action (doing something about it) = Luck”

“It may sound corny, but it's really true: people don't care how much you know until they know how much you care.”

“Successful leaders are like icebergs. When you look at an iceberg, you see only about 10 percent of it, and the rest of it is hidden under the water. When you look at successful leaders, you see only a fraction of their lives. You see the part that looks really good, but there’s usually a lot that remains hidden that’s neither exciting nor glamorous.”