“If you want to be the best leader you can possibly be, no matter how much or how little natural leadership talent you possess, you need to become a serving leader.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“You cannot enjoy others until you
enjoy yourself because you cannot give to others what you do not have.”
―
John C. Maxwell
“Dont ever be impressed with goal setting; be impressed with goal getting. Reaching new goals and moving to a higher level of performance always requires change, and change feels awkward. But take comfort in the knowledge that if a change doesn't feel uncomfortable, then it's propably not really a change.”
―
John C. Maxwell
“You cannot harvest life’s rewards without first planting seeds
―
John C. Maxwell
“Tend to the people, and they will tend to the business.”
―
John C. Maxwell
“The ability to ask the right question is more than half the battle of finding the answer.”
―
John C. Maxwell
“What you are speaks so loudly that I can’t hear what you say.” —RALPH WALDO EMERSON”
―
John C. Maxwell
“experience alone does not add value to a life. It’s not necessarily experience that is valuable; it’s the insight people gain because of their experience
―
John C. Maxwell
“only people who can see the invisible can do the impossible.”
―
John C. Maxwell
“Nobody wants to be sold, but everyone wants to be helped.”
―
John C. Maxwell
“Efficiency is the foundation for survival. Effectiveness is the foundation of success.”
―
John C. Maxwell
“We feel unhappy and confused with our life when we don't do the focus or calling that God has on our life.”
―
John C. Maxwell
