“If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.”

“titles don't have much value when it comes to leading.”

“See the big picture. Your place on the team makes sense only in the context of the big picture. If your only motivation for finding your niche is personal gain, your poor motives may prevent you from discovering what you desire.”

“Las personas se están preparando para el éxito cuando deberían estarse preparando para el fracaso. Fracasar es mucho más común que triunfar; la pobreza está más generalizada que la riqueza; y la desilusión es más normal que los logros.”

“The difference between average people and achieving people is their perception of and response to failure.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“The only way to change how you view life is to change who you are on the inside.”

“The unexamined life is not worth leading.” I would add that the unexamined leader is not worth following.”

“The closest to perfection people ever come is when they write their resumes .”

“Good thinking will improve your life. It will help you to become an achiever.”

“The larger the group, the simpler the communication needs to be.”

“No puedes ser el instrumento del cambio si no experimentas ese cambio por ti mismo.”

“people who do not forgive are hurting themselves much more than they’re hurting others.”

“And you will have greater credibility with your leader if you admit your shortcomings and refrain from making excuses.”

“The bottom line in leadership isn't how far we advance ourselves but how far we advance others.”