“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
―
John C. Maxwell
“I love the story of the salesman who sat looking through the window of a hotel restaurant. Outside raged a blinding snowstorm. “Do you think the roads will be clear enough in the morning to travel?” he asked his waiter. “That depends,” the waiter replied. “Are you on salary or commission?”
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John C. Maxwell
“A person with a negative self-image will expect the worst, damage relationships, and find others who are similarly negative.”
―
John C. Maxwell
“Johann Wolfgang von Goethe emphasized, “Treat a man as he appears to be and you make him worse. But treat a man as if he already were what he potentially could be, and you make him what he should be.”
―
John C. Maxwell
“Charismatic people not only want to win, they want others to win too. That creates productivity.”
―
John C. Maxwell
“many people have produced great results who were not “qualified.”
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John C. Maxwell
“Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear”
―
John C. Maxwell
“If your face is going to “talk” for you anyway, you might as well have it communicate something positive.”
―
John C. Maxwell
“«Algunas veces, hasta el mejor administrador se asemeja al muchacho que pasea un perro grande y espera a ver dónde quiere ir para llevarlo allá».”
―
John C. Maxwell
“You are nothing unless it comes from your heart. Passion, caring, really looking to create excellence. If you perform functions only and go to work only to do processes, then you are effectively retired. And it scares me—most people I see, by age twenty-eight are retired.”
―
John C. Maxwell
“Power tends to corrupt and absolute power corrupts absolutely.”
―
John C. Maxwell
“You cannot always control what happens to you, but you can control what happens in you.”
―
John C. Maxwell
“the strength of the team is impacted by its weakest link.”
―
John C. Maxwell
