“The truth is that leadership opportunities are plentiful and within reach of most people.”

“Most people who don’t feel content with their lives don’t know the reason why. Often they suspect that circumstances or other people are to blame. Even honest and self-aware individuals who know the problem lies inside of them still may have trouble getting to the root of the issue. They ask themselves, “Why am I this way?” They desire to change, but they don’t do anything differently so that they can change. They merely hope things will turn out all right—and they become frustrated when they don’t. Recognize that only when you make the right changes to your thinking do other things begin to turn out right in your life.”

“El lamento nos deja sin energía. No podemos construir sobre el lamento. El temor al futuro nos distrae y nos llena de aprensión.”

“La ansiedad y el temor son emociones debilitantes para el corazón humano, y también lo son las pérdidas. Pueden debilitarnos, encarcelarnos, paralizarnos, desalentarnos y enfermarnos. Para ser exitosos, necesitamos encontrar maneras de desatascarnos emocionalmente.”

“How do I identify the top 20 percent influencers/producers in my organization?” I suggest that you make a list of everyone in your company or department. Then ask yourself this question about each individual: “If this person takes a negative action against me or withdraws his or her support from me, what will the impact likely be?”

“No, none of these things are the key. When it comes right down to it, I know of only one factor that separates those who consistently shine from those who don't: The difference between average people and achieving people is their perception of and response to failure. Nothing else has the same kind of impact on people's ability to achieve and to accomplish whatever their minds and hearts desire.”

“Management is the process of assuring that the program and objectives of the organization are implemented. Leadership, on the other hand, has to do with casting vision and motivating people.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“there are five nonnegotiable characteristics that every effective leader must have: a sense of calling, an ability to communicate, creativity in problem solving, generosity, and consistency.”

“Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.”

“Life consists of what a man is thinking about all day.”

“I have to live with myself, and so I want to be fit for myself to know, I want to be able, as days go by, Always to look myself straight in the eye; I don’t want to stand, with the setting sun, And hate myself for things I have done. I don’t want to keep on a closet shelf A lot of secrets about myself, And fool myself, as I come and go, Into thinking that nobody else will know The kind of man I really am; I don’t want to dress up myself in sham. I want to go out with my head erect, I want to deserve all men’s respect; But here in the struggle for fame and pelf I want to be able to like myself. I don’t want to look at myself and know That I’m bluster and bluff and empty show. I can never hide myself from me; I see what others may never see; I know what others may never know, I never can fool myself, and so, Whatever happens, I want to be Self-respecting and conscience free.”

“Those who lack humility are dogmatic and egotistical. That masks a deep sense of insecurity.”

“People must have affirmation and praise in order to maintain a high level of performance. Withholding negative or critical comments is not nearly as important as giving positive input through compliments and praise.”

“Thinking for a Change shares the way that I think on a daily basis. My wife, Margaret, says it has more of my DNA than any of my other books.”