“Efficiency is the foundation for survival. Effectiveness is the foundation for success. It’s Not How Hard You Work; It’s How Smart You Work”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Why worry about things you can't control when you can keep yourself busy controlling the things that depend on you?”
―
John C. Maxwell
“As a leader, you don't earn any points for failing in a noble cause. You don't get credit for being "right" as you bring the organization to a halt. Your success is measured by your ability to actually take the people where they need to go. But you can do that only if the people first buy into you as a leader. That's the reality of the Law of Buy-In.”
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John C. Maxwell
“How Do You Write the Word “Attitude”? Directions: 1. Write the word attitude on the left line with your “writing” hand. 2. Write the word attitude on the right line with your other hand. The word attitude written with your writing hand. The word attitude written with your other hand. Application: When you look at the word attitude written by the hand you do not write with, you see a picture of the kind of attitude we usually have when we are trying to do something new. As one person said, “Nothing should ever be done for the first time.”
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John C. Maxwell
“People of integrity expect to be believed. They also know time will prove them right and are willing to wait.”
―
John C. Maxwell
“John W. Gardner observed, “If I had to name a single all-purpose instrument of leadership, it would be communication.”
―
John C. Maxwell
“Efficiency is the foundation for survival. Effectiveness is the foundation of success.”
―
John C. Maxwell
“they all share the ability to connect visually, intellectually, emotionally, and verbally.”
―
John C. Maxwell
“many people are more comfortable with old problems than with new solutions.
―
John C. Maxwell
“Every time you speak to people, give them something to feel, something to remember, and something to do.”
―
John C. Maxwell
“only people who can see the invisible can do the impossible.”
―
John C. Maxwell
“Have you ever had to communicate someone else’s vision? It’s very difficult to do, isn’t it?”
―
John C. Maxwell
