“Good leaders ask great questions that inspire others to dream more, think more, learn more, do more, and become more.”
―
John C. Maxwell
“Know the reasons you and your listener want to communicate and build a bridge between those reasons.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“You cannot grow unless you are willing to change. And you will not change unless you change something you do every day.”
―
John C. Maxwell
“Leadership is responsible.
Losing is unacceptable.
Passion is unquenchable.
Creativity is essential.
Quitting is unthinkable.
Commitment is unquestionable.
Victory is inevitable.”
―
John C. Maxwell
“If you can't influence people, then they will not follow you. And if people won't follow, you are not a leader. That's the Law of Influence.”
―
John C. Maxwell
“If I wanted to make a difference… Wishing for things to change wouldn’t make them change. Hoping for improvements wouldn’t bring them. Dreaming wouldn’t provide all the answers I needed. Vision wouldn’t be enough to bring transformation to me or others. Only by managing my thinking and shifting my thoughts from desire to deeds would I be able to bring about positive change. I needed to go from wanting to doing.”
―
John C. Maxwell
“Instead of trying to be great, be part of something greater than yourself.”
―
John C. Maxwell
