“People are training for success when they should be training for failure. Failure is far more common than success; poverty is more prevalent than wealth; and disappointment more normal than arrival. —J.WALLACE HAMILTON”
―
John C. Maxwell
“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“People of integrity expect to be believed. They also know time will prove them right and are willing to wait.”
―
John C. Maxwell
“It's good to be out of your comfort zone. Just don't step out of your gift zone.”
―
John C. Maxwell
“If you pair excellence with humility, people not only won’t run over you, they will respect you.”
―
John C. Maxwell
“Dont ever be impressed with goal setting; be impressed with goal getting. Reaching new goals and moving to a higher level of performance always requires change, and change feels awkward. But take comfort in the knowledge that if a change doesn't feel uncomfortable, then it's propably not really a change.”
―
John C. Maxwell
“The difference between average people and achieving people is their perception of and response to failure.”
―
John C. Maxwell
“greatest enemy to tomorrow’s success is sometimes today’s success.”
―
John C. Maxwell
“People who do not believe in themselves have trouble believing in others.”
―
John C. Maxwell
“Nunca niegues tu propia experiencia y convicciones por mantener la paz y la calma.
―
John C. Maxwell
“People don't care how much you know until they know how much you care.”
―
John C. Maxwell
“No entender lo que usted quiere es un problema de conocimiento. No tratar de obtener lo que quiere es un problema de motivación. No lograr lo que quiere es un problema de persistencia.”
―
John C. Maxwell
“Nothing will make a better impression on your leader than your ability to manage yourself. If your leader must continually expend energy managing you, then you will be perceived as someone who drains time and energy. If you manage yourself well, however, your boss will see you as someone who maximizes opportunities and leverages personal strengths. That will make you someone your leader turns to when the heat is on.”
―
John C. Maxwell
