“Most careers involve other people. You can have great academic intelligence and still lack social intelligence—the ability to be a good listener, to be sensitive toward others, to give and take criticism well.”

“Ideas have a short shelf life. You must act on them before the expiration date.”

“When you make a commitment, you create hope. When you keep a commitment, you create trust.”

“Power tends to corrupt and absolute power corrupts absolutely.”

“We judge ourselves by what we feel capable of doing, while others judge us by what we have already done.”

“The happiest people are those who have invested their time in others. The unhappiest people are those who wonder how the world is going to make them happy.”

“Quando entendemos o ponto de vista do próximo — entendemos o que ele está tentando fazer nove entre dez vezes ele está tentando fazer o que é certo.”

“When it comes to the thing you love to do, the thing you were made to do, aim high. The odds matter little. Whether you fall down along the way matters little.”

“The unexamined life is not worth leading.” I would add that the unexamined leader is not worth following.”

“People don’t expect their leaders to be perfect, but they do expect them to be honest.

“you have to experience a lot of failure to achieve success. And the more failure you go through, the higher your success."

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“There's a world of difference between a person who has a big problem and a person who makes a problem big.”

“A dream is an inspiring picture of the future that energizes your mind, will, and emotions, empowering you to do everything you can to achieve it.”

“Se requiere humildad para buscar realimentación. Se requiere sabiduría para entenderla, analizarla y actuar sobre ella apropiadamente”