“Connect emotionally through facial expressions, laughter, and tears.”

John C. Maxwell

“Jim Sundberg says, “Discover your uniqueness; then discipline yourself to develop it.”

John C. Maxwell

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

John C. Maxwell

“The best way to become a person that others are drawn to is to develop qualities that we are attracted to in others.

John C. Maxwell

“When people follow a leader because they have to, they will do only what they have to. People don’t give their best to leaders they like least. They give reluctant compliance, not commitment. They may give their hands but certainly not their heads or hearts.”

John C. Maxwell

“I feel like one little fellow who knelt at the side of his bed, closed his eyes, and prayed, “God bless Mom. God bless Dad. God bless Grandma.” He said it the same way every time. But one night he added, “And please take care of yourself, God. ’Cause if anything happens to you, we’re all sunk!”

John C. Maxwell

“analogy: It is not the critic who counts, not the man who points out how the strong man stumbled, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly; who errs and comes short again and again; who knows the great enthusiasms, the great devotions, and spends himself in a worthy cause; who, at best, knows in the end the triumph of high achievement; and who, at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory nor defeat.”

John C. Maxwell

“Leading with a lack of integrity is choosing to fail before taking your first step.”

John C. Maxwell

“People who think they’re leading but have no one following them are only taking a walk.”

John C. Maxwell

“Good leaders know when to display emotions and when to delay them.”

John C. Maxwell

“The whole idea of motivation is a trap. Forget motivation. Just do it.”

John C. Maxwell

“Winning teams have players who put the good of the team ahead of themselves. They want to play in their area of strength, but they’re willing to do what it takes to take care of the team. They are willing to sacrifice their role for the greater goal.”

John C. Maxwell

“Earlier in my life, I have to admit, I was often guilty of this error. I wanted to take an idea from seed thought to solution before sharing it with anyone, even the people it would most impact. I did this both at work and at home. But over the years, I have learned that you can go much farther with a team than you can go alone.”

John C. Maxwell

“Why worry about things you can't control when you can keep yourself busy controlling the things that depend on you?”

John C. Maxwell

“We can change our whole life and the attitude of people around us simply by changing ourselves. —RUDOLF DREIKURS”

John C. Maxwell


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