“A CHECKLIST FOR CHANGE Below are the questions you should review before attempting changes within an organization. When the questions can be answered with a yes, change tends to be easier. Questions that can only be answered with no (or maybe) usually indicate that change will be difficult. YES NO   ____ ____ Will this change benefit the followers? ____ ____ Is this change compatible with the purpose of the organization? ____ ____ Is this change specific and clear? ____ ____ Are the top 20 percent (the influencers) in favor of this change? ____ ____ Is it possible to test this change before making a total commitment to it? ____ ____ Are physical, financial, and human resources available to make this change? ____ ____ Is this change reversible? ____ ____ Is this change the next obvious step? ____ ____ Does this change have both short- and long-range benefits? ____ ____ Is the leadership capable of bringing about this change? ____ ____ Is the timing right?”

John C. Maxwell

“Nobody achieves anything great by giving the minimum. No teams win championships without making sacrifices and giving their best.”

John C. Maxwell

“One of the most striking scenes of the 1970s was Hubert Humphrey’s funeral. Seated next to Hubert’s beloved wife was former President Richard M. Nixon, a long-time political adversary of Humphrey, and a man disgraced by Watergate. Humphrey himself had asked Nixon to have that place of honor. Three days before Senator Humphrey died, Jesse Jackson visited him in the hospital. Humphrey told Jackson that he had just called Nixon. Reverend Jackson, knowing their past relationship, asked Humphrey why. Here is what Hubert Humphrey had to say, From this vantage point, with the sun setting in my life, all of the speeches, the political conventions, the crowds, and the great fights are behind me. At a time like this you are forced to deal with your irreducible essence, forced to grapple with that which is really important. And what I have concluded about life is that when all is said and done, we must forgive each other, redeem each other, and move on. Do”

John C. Maxwell

“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”

John C. Maxwell

“Since we tend to see ourselves primarily in light of our intentions, which are invisible to others,” said philosopher J. G. Bennett, “while we see others mainly in the light of their actions, which are all that’s visible to us, we have a situation in which misunderstanding and injustice are the order of the day.”

John C. Maxwell

“Your mission is to become better today than you were yesterday.”

John C. Maxwell

“Coach John Wooden would not have asked, “Why is it so difficult to realize that others are more likely to listen to us if first we listen to them?”

John C. Maxwell

“If you talk to a man in the language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.”

John C. Maxwell

“If you keep nonproductive people, the productive ones become frustrated and leave. If you remove the people who don’t add value, then the whole team gets better. It’s just like trimming trees: If you don’t cut the deadwood, eventually the whole tree falls. But if you remove the deadwood, the tree becomes healthier, the healthy branches produce more, and there’s room for productive new branches on the tree.”

John C. Maxwell

“Am I Making Myself Clear?”

John C. Maxwell

“We cannot become what we need by remaining what we are.”

John C. Maxwell

“I want to make a difference with people who want to make a difference, doing something that makes a difference.”

John C. Maxwell

“Most People have a desire to look for the exception instead of the desire to become exceptional. ”

John C. Maxwell

“The longest distance between two points is a shortcut.” That’s really true. For everything of value in life, you pay a price.”

John C. Maxwell

“Ninety percent of all those who fail are not actually defeated. They simply quit.”

John C. Maxwell


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