“It may sound corny, but it's really true: people don't care how much you know until they know how much you care.”

“If your habits don't line up with your dream, then you need to either change your habits or change your dream.”

“John D. Rockefeller Jr. said, “I believe that every right implies a responsibility; every opportunity, an obligation; every possession, a duty.”

“For a team to succeed, responsibility must go down deep into the organization, down to the roots. Getting that to happen requires a leader who will delegate responsibility and authority to the team. Stephen Covey remarked, “People and organizations don’t grow much without delegation and completed staff work, because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses.” Good leaders seldom restrict their teams; they release them.”

“If you don’t realize that you have genuine value and that you are worth investing in, then you will never put in the time and effort needed to grow to your potential.”

“My friend Nancy Dornan says, “The longest distance between two points is a shortcut.” That’s really true. For everything of value in life, you pay a price. As you desire to grow in a particular area, figure out what it will really take, including the price, and then determine to pay it.”

“A leader with great passion and few skills always outperforms a leader with great skills and no passion.”

“Nobody wanders his or her way to a dream, and nobody achieves a dream by accident. Don't shortcut the process and risk cheating yourself out of your dream!”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Some people want to put restrictions on themselves according to their talent, intelligence, or experience. Others worry about their age. But with God, one person can always make a difference, regardless of circumstances or situation. And age means nothing to Him. When Jesus fed the five thousand, a boy provided the loaves and fishes (John 6:1-13). And in the case of Noah, when it began to rain and he entered the ark, he was six hundred years old! You’re never too old—or too young—to make a difference for God.”

“People are never able to outperform their self-image.”

“Occasionally someone will ask me about how ego fits into the leadership equation. They’ll want to know what keeps a leader from having a huge ego. I think the answer lies in each leader’s pathway to leadership. If people paid their dues and gave their best in obscurity, ego is usually not a problem.”

“Quando entendemos o ponto de vista do próximo — entendemos o que ele está tentando fazer nove entre dez vezes ele está tentando fazer o que é certo.”

“There is no achievement without failure.”

“Isn’t it strange how we must surrender being right in order to find what’s right, how humility enables us to be authentic, vulnerable, trustworthy, and intimate with others? People are open to those who are open to them.”