“People change when they ... Hurt enough that they have to, Learn enough that they want to, and Receive enough that they are able to.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“They practice daily disciplines. They implement systems for their personal growth. They make it a habit to maintain a positive attitude. At the very least, these things keep their personal momentum going. At their very best, they make every day a masterpiece.”
―
John C. Maxwell
“The vision of the leader becomes the aspiration of the people. The impact is incredible.”
―
John C. Maxwell
“The whole idea of motivation is a trap. Forget motivation.
Just do it. Exercise, lose weight, test your blood sugar, or
whatever. Do it without motivation. And then, guess what?
After you start doing the thing, that's when the motivation
comes and makes it easy for you to keep on doing it.”
―
John C. Maxwell
“If the reaction is worse than the action, the problem usually increases. If the reaction is less than the action, the problem usually decreases.”
―
John C. Maxwell
“if you don't have peace, it isn't because someone took it from you; you gave it away. You cannot always control what happens to you, but you can control what happens in you.”
―
John C. Maxwell
“The way I like to measure greatness is . . . How many people can you make want to be better?” —WILL SMITH”
―
John C. Maxwell
“they all share the ability to connect visually, intellectually, emotionally, and verbally.”
―
John C. Maxwell
“People who think they’re leading but have no one following them are only taking a walk.”
―
John C. Maxwell
“The greatest mistake we make is living in constant fear that we will make one.”
―
John C. Maxwell
“People don’t remember what we think is important; they remember what they think is important.”
―
John C. Maxwell
