“Attitude is one of the most contagious qualities a human being possesses.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“He that thinketh he leadeth and hath no one following him is only taking a walk.”
―
John C. Maxwell
“Successful people do the things that unsuccessful people are unwilling to do
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John C. Maxwell
“Every message that people receive is filtered through the messenger who delivers it.”
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John C. Maxwell
“If you want to get ahead, leading up is much better than kissing up.”
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John C. Maxwell
“Cavett Roberts said: “If my people understand me, I’ll get their attention. If my people trust me, I’ll get their action.”
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John C. Maxwell
“You can’t change where you started, but you can change the direction you are going. It’s not what you are going to do, but it’s what you are doing now that counts.”
―
John C. Maxwell
“To become a 360-Degree Leader, you will have to pay a price. You will have to give up other opportunities in order to lead. You will have to sacrifice some personal goals for the sake of others. You will have to get out of your comfort zone and do things you’ve never done before. You will have to keep learning and growing when you don’t feel like it. You will have to repeatedly put others ahead of yourself. And if you desire to be a really good leader, you will have to do these things without fanfare or complaint.”
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John C. Maxwell
“If you’re going to grow, you have to be intentional.” —Curt Kampmeier”
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John C. Maxwell
“people who are busy rowing seldom have time to rock the boat.”
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John C. Maxwell
“Great leaders always seem to embody two seemingly disparate qualities. They are both highly visionary and highly practical.”
―
John C. Maxwell
“UCLA basketball coach John Wooden told players who scored to give a smile, wink, or nod to the player who gave them a good pass. “What if he’s not looking?” asked a team member. Wooden replied, “I guarantee he’ll look.” Everyone values encouragement and looks for it.”
―
John C. Maxwell
