“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“Nothing much happens without a dream. For something really great to happen, it takes a really great dream.”
―
John C. Maxwell
“Occasionally someone will ask me about how ego fits into the leadership equation. They’ll want to know what keeps a leader from having a huge ego. I think the answer lies in each leader’s pathway to leadership. If people paid their dues and gave their best in obscurity, ego is usually not a problem.”
―
John C. Maxwell
“One of the paradoxes of life is that the things that initially make you successful are rarely the things that keep you successful.”
―
John C. Maxwell
“Don’t let your mandate come from the grumbling of the crowd. Get your cues from God and the mission He has given you.”
―
John C. Maxwell
“If you can't influence people, then they will not follow you. And if people won't follow, you are not a leader. That's the Law of Influence.”
―
John C. Maxwell
“If you make it your discipline to do a little bit of growing every day, in just a few years you will be amazed by your transformation.”
―
John C. Maxwell
“the leader’s prayer written by Pauline H. Peters: “God, when I am wrong, make me willing to change. When I am right, make me easy to live with. So strengthen me that the power of my example will far exceed the authority of my rank.”
―
John C. Maxwell
“If you are to become more sensitive, you must be willing to take a risk. Take the initiative to find a need and take action.”
―
John C. Maxwell
“Leaders are effective because of who they are on the inside—in the qualities that make them up as people. And to go to the highest level of leadership, people have to develop these traits from the inside out.”
―
John C. Maxwell
“One of the most striking scenes of the 1970s was Hubert Humphrey’s funeral. Seated next to Hubert’s beloved wife was former President Richard M. Nixon, a long-time political adversary of Humphrey, and a man disgraced by Watergate. Humphrey himself had asked Nixon to have that place of honor. Three days before Senator Humphrey died, Jesse Jackson visited him in the hospital. Humphrey told Jackson that he had just called Nixon. Reverend Jackson, knowing their past relationship, asked Humphrey why. Here is what Hubert Humphrey had to say, From this vantage point, with the sun setting in my life, all of the speeches, the political conventions, the crowds, and the great fights are behind me. At a time like this you are forced to deal with your irreducible essence, forced to grapple with that which is really important. And what I have concluded about life is that when all is said and done, we must forgive each other, redeem each other, and move on. Do”
―
John C. Maxwell
“When people respect you as a person, they admire you. When they respect you as a friend, they love you. When they respect you as a leader, they follow you.”
―
John C. Maxwell
“Good things happen to a team when a player takes the place where he adds the most value. Great things happen when all the players on the team take the role that maximizes their strengths—their talent, skill, and experience.”
―
John C. Maxwell
“For a team to succeed, responsibility must go down deep into the organization, down to the roots. Getting that to happen requires a leader who will delegate responsibility and authority to the team. Stephen Covey remarked, “People and organizations don’t grow much without delegation and completed staff work, because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses.” Good leaders seldom restrict their teams; they release them.”
―
John C. Maxwell
