“Example is not the main thing in influencing others . . . it is the only thing.”

“La mayoría de personas emplean más tiempo planeando sus vacaciones de verano que planeando sus vidas”

“The main point is that it’s the speaker’s responsibility to bring energy to the audience and to work to activate them.”

“People don’t remember what we think is important; they remember what they think is important.”

“60 percent of all management problems are the result of faulty communications.”

“ACCIDENTAL GROWTH INTENTIONAL GROWTH Plans to Start Tomorrow Insists on Starting Today Waits for Growth to Come Takes Complete Responsibility to Grow Learns Only from Mistakes Often Learns Before Mistakes Depends on Good Luck Relies on Hard Work Quits Early and Often Perseveres Long and Hard Falls into Bad Habits Fights for Good Habits Talks Big Follows Through Plays It Safe Takes Risks Thinks Like a Victim Thinks Like a Learner Relies on Talent Relies on Character Stops Learning after Graduation Never Stops Growing”

“Failure isn't so bad if it doesn't attack the heart. Success is all right if it doesn't go to the head.”

“A leader is one who knows the way, goes the way, and shows the way.” -John C. Maxwell”

“Great people talk about ideas, average people talk about themselves, and small people talk about others”

“If you tend to focus on the particular events in your life, try to put things into perspective. When you do, you'll be able to share the philosophy of someone such as the apostle Paul, who was able to say, "I have learned in whatever state I am, to be content."3 And that was saying a lot, considering that Paul had been shipwrecked, whipped, beaten, stoned, and imprisoned. Throughout everything, his faith enabled him to maintain perspective. He realized that as long as he was doing what he was supposed to do, his being labeled success or failure by others really didn't matter.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Write down somewhere in the margins on this page your answer to this question: How have you changed . . . lately? In the last week, let’s say? Or in the last month? The last year? Can you be very specific? Or must your answer be incredibly vague? You say you’re growing. Okay . . . how? “Well,” you say, “In all kinds of ways.” Great! Name one. You see, effective teaching comes only through a changed person. The more you change, the more you become an instrument of change in the lives of others. If you want to become a change agent, you also must change.2 Change the leader—change the organization.”

“Understanding changes minds. Action changes lives.”

“In most cases, those who want power probably shouldn't have it, those who enjoy it probably do so for the wrong reasons, and those who want most to hold on to it don't understand that it's only temporary.”

“You'll never change your life until you change something you do daily. The secret of your success is found in your daily routine.”