“People who blame others for their failures never overcome them. They simply move from problem to problem. To reach your potential, you must continually improve yourself, and you can’t do that if you don’t take responsibility for your actions and learn from your mistakes.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Are you doing what you ask others to do?”

“If you want people to remember what you say, you need to say the right thing at the right moment in the right way!”

“The road to the next level is always uphill, and if a team isn’t intentionally fighting to move up, then it inevitably slides down.”

“you need to stop waiting for the man you want to become and start being the man you want to be.”

“The real art of conversation is not only to say the right thing in the right place, but to leave unsaid the wrong thing at”

“THE RIGHT AND WRONG PICTURE OF A DREAM I’ve studied successful people for almost forty years. I’ve known hundreds of high-profile people who achieved big dreams. And I’ve achieved a few dreams of my own. What I’ve discovered is that a lot of people have misconceptions about dreams. Take a look at many of the things that people pursue and call dreams in their lives: Daydreams—Distractions from Current Work Pie-in-the-Sky Dreams—Wild Ideas with No Strategy or Basis in Reality Bad Dreams—Worries that Breed Fear and Paralysis Idealistic Dreams—The Way the World Would Be If You Were in Charge Vicarious Dreams—Dreams Lived Through Others Romantic Dreams—Belief that Some Person Will Make You Happy Career Dreams—Belief that Career Success Will Make You Happy Destination Dreams—Belief that a Position, Title, or Award Will Make You Happy Material Dreams—Belief that Wealth or Possessions Will Make You Happy If these aren’t good dreams—valid ones worthy of a person’s life—then what are? Here is my definition of a dream that can be put to the test and pass: a dream is an inspiring picture of the future that energizes your mind, will, and emotions, empowering you to do everything you can to achieve it.”

“at the name of Jesus every knee should bow, of those in heaven, and of those on earth, and of those under the earth, 11and that every tongue should confess that Jesus Christ is Lord, to the glory of God the Father.”

“The respect that leadership must have requires that one’s ethics be without question. A leader not only stays above the line between right and wrong, he stays well clear of the ‘gray areas.”

“Ideas have a short shelf life. You must act on them before the expiration date.”

“The number-one reason most people lose arguments is not because they’re wrong; it’s because they don’t know when to quit.”

“You can’t stop people from thinking—but you can start them.”

“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”

“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”