“Crisis doesn’t necessarily make character, but it certainly does reveal it.”
―
John C. Maxwell
“We don’t get to pick our talents or IQ. But we do choose our character. In fact, we create it every time we make choices—to cop out or dig out of a hard situation, to bend the truth or stand under the weight of it, to take the easy money or pay the price.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“You never really know something until you teach it to someone else.”
―
John C. Maxwell
“Asking and hearing people’s opinions has a greater effect on them than telling them, ‘Good job.’ ”
―
John C. Maxwell
“You must reject common thinking if you want to accomplish uncommon results.”
―
John C. Maxwell
“The rewards leaders give are counterbalanced by the results that their people give in return.”
―
John C. Maxwell
“Always touch a person's heart before you ask him for a hand.”
―
John C. Maxwell
“Your life today is a result of your thinking yesterday. Your life tomorrow will be determined by what you think today.”
―
John C. Maxwell
“People change when they ... Hurt enough that they have to, Learn enough that they want to, and Receive enough that they are able to.”
―
John C. Maxwell
“The only way to keep your health is to eat what you don't want, drink what you don't like and do what you'd rather not.”
―
John C. Maxwell
“A successful person finds the right place for himself. But a successful leader finds the right place for others.
―
John C. Maxwell
“INTEGRITY—Did I do my best? EXPECTATION—Did I please my sponsor? RELEVANCE—Did I understand and relate to the audience? VALUE—Did I add value to the people? APPLICATION—Did I give people a game plan? CHANGE—Did I make a difference?”
―
John C. Maxwell
“The Pareto Principle 20 percent of your priorities will give you 80 percent of your production IF you spend your time, energy, money, and personnel on the top 20 percent of your priorities.”
―
John C. Maxwell
“If you do the things you need to do when you need to do them, then someday you can do the things you want do when you want to do them.”
―
John C. Maxwell
