“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“If you are interested in success, it’s easy to set your standards in terms of other people’s accomplishments and then let other people measure you by those standards. But the standards you set for yourself are always more important. They should be higher than the standards anyone else would set for you, because in the end you have to live with yourself, and judge yourself, and feel good about yourself. And the best way to do that is to live up to your highest potential. So set your standards high and keep them high, even if you think no one else is looking. Somebody out there will always notice, even if it’s just you.”
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John C. Maxwell
“La mayor parte de las personas buscan la excepción en vez de ser excepcionales.”
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John C. Maxwell
“Cuando los valores, los pensamientos, los sentimientos y las acciones están alineados, la persona se enfoca y su carácter es fortalecido.”
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John C. Maxwell
“A problem is something you can do something about. If you can't do something about it, then it's not a problem. It's a predicament. That means it's something that must be coped with, endured.”
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John C. Maxwell
“Tenderness and kindness are not signs of weakness and despair, but manifestations of strength and resolution.”
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John C. Maxwell
“Philanthropist Andrew Carnegie declared, “It marks a big step in your development when you come to realize that other people can help you do a better job than you could do alone.” To do something really big, let go of your ego, and get ready to be part of a team.”
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John C. Maxwell
“As a leader, you don’t earn any points for failing in a noble cause. You don’t get credit for being “right” as you bring the organization to a halt. Your success is measured by your ability to actually take the people where they need to go. But you can do that only if the people first buy into you as a leader.”
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John C. Maxwell
“Maturity is the ability to see and act on behalf of others. Immature people don’t see things from someone else’s point of view. They rarely concern themselves with what’s best for others. In many ways, they act like small children.”
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John C. Maxwell
“If your habits don't line up with your dream, then you need to either change your habits or change your dream”
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John C. Maxwell
“Eighty-nine percent of what people learn comes through visual stimulation, 10 percent through audible stimulation, and 1 percent through other senses. So”
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John C. Maxwell
“Those who lack humility are dogmatic and egotistical. That masks a deep sense of insecurity.”
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John C. Maxwell
“People dont care what you know until they know what you care”
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John C. Maxwell
“No, none of these things are the key. When it comes right down to it, I know of only one factor that separates those who consistently shine from those who don't: The difference between average people and achieving people is their perception of and response to failure. Nothing else has the same kind of impact on people's ability to achieve and to accomplish whatever their minds and hearts desire.”
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John C. Maxwell
