“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“The Norwegians have a saying that I think captures their attitude: "There is no such thing as bad weather, only bad clothing.
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John C. Maxwell
“People don’t care how much you know until they know how much you care.”
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John C. Maxwell
“Your mind will give back to you exactly what you put into it.”
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John C. Maxwell
“Keep your thinking right and your business will be right. Zig Ziglar”
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John C. Maxwell
“distinct vision, a precise plan, plenty of resources, and incredible leadership, but if you don’t have the right people, you’re not going to get anywhere.”
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John C. Maxwell
“More than anything else, what keeps a person going in the midst of adversity is having a sense of purpose. It is the fuel that powers persistence.”
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John C. Maxwell
“El que piensa que dirige y no tiene a nadie siguiéndole, sólo está dando un paseo.”
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John C. Maxwell
“If you think you are the entire picture, you will never see the big picture.”
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John C. Maxwell
“The very essence of all power to influence lies in getting the other person to participate.” Influence is an invitation anyone can make to another person.”
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John C. Maxwell
“UCLA basketball coach John Wooden told players who scored to give a smile, wink, or nod to the player who gave them a good pass. “What if he’s not looking?” asked a team member. Wooden replied, “I guarantee he’ll look.” Everyone values encouragement and looks for it.”
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John C. Maxwell
“The larger the group, the simpler the communication needs to be.”
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John C. Maxwell
