“How do you identify someone who needs encouragement? That person is breathing.

“Managers work with processes—leaders work with people.”

“I can control my feelings by controlling my thoughts.”

“60 percent of all management problems are the result of faulty communications.”

“We can change our whole life and the attitude of people around us simply by changing ourselves. —RUDOLF DREIKURS”

“No matter what our circumstances, our greatest limitation isn’t the leader above us—it’s the spirit within us.”

“You learn resiliency and tenacity during tough assignments, not easy ones. When tough choices have to be made and results are difficult to achieve, leaders are forged.”

“ACCIDENTAL GROWTH INTENTIONAL GROWTH Plans to Start Tomorrow Insists on Starting Today Waits for Growth to Come Takes Complete Responsibility to Grow Learns Only from Mistakes Often Learns Before Mistakes Depends on Good Luck Relies on Hard Work Quits Early and Often Perseveres Long and Hard Falls into Bad Habits Fights for Good Habits Talks Big Follows Through Plays It Safe Takes Risks Thinks Like a Victim Thinks Like a Learner Relies on Talent Relies on Character Stops Learning after Graduation Never Stops Growing”

“Some people want to put restrictions on themselves according to their talent, intelligence, or experience. Others worry about their age. But with God, one person can always make a difference, regardless of circumstances or situation. And age means nothing to Him. When Jesus fed the five thousand, a boy provided the loaves and fishes (John 6:1-13). And in the case of Noah, when it began to rain and he entered the ark, he was six hundred years old! You’re never too old—or too young—to make a difference for God.”

“people who are busy rowing seldom have time to rock the boat.”

“Reward only finished work: It’s good to praise effort, but you should never reward it.

“Successful people are good in four areas: relationships, equipping, attitude, and leadership

“Will the reader turn the page?”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Fail early, fail often, but always fail forward.”