“The bottom line in managing your emotions is that you should put others – not yourself – first in how you handle and process them. Whether you delay or display your emotions should not be for your own gratification. You should ask yourself, What does the team need? Not, What will make me feel better?”

John C. Maxwell

“A realist believes that what is done or left undone in the short run determines the long run.”

John C. Maxwell

“Un líder es grande, no por su poder, sino por su habilidad de hacer surgir poder a otros.”

John C. Maxwell

“The best way to become a person that others are drawn to is to develop qualities that we are attracted to in others.

John C. Maxwell

“greatest enemy to tomorrow’s success is sometimes today’s success.”

John C. Maxwell

“The more you do to go beyond words, the greater the chance you will connect with people.”

John C. Maxwell

“The first responsibility of a leader is to define reality.” That can happen only when the leader is willing to hear and face the truth.”

John C. Maxwell

“Children now log about twenty-two thousand hours watching television by age nineteen, more than twice the time spent in school

John C. Maxwell

“wisdom is knowing the right path to take. Integrity is taking it.”

John C. Maxwell

“Cemetery communication: lots of people are out there, but nobody is listening.”

John C. Maxwell

“I want to make a difference with people who want to make a difference, doing something that makes a difference.”

John C. Maxwell

“Good thoughts and actions can never produce bad results; bad thoughts and actions can never produce good results.”

John C. Maxwell

“People must have affirmation and praise in order to maintain a high level of performance. Withholding negative or critical comments is not nearly as important as giving positive input through compliments and praise.”

John C. Maxwell

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

John C. Maxwell

“One of the reasons people don’t achieve their dreams is that they desire to change their results without changing their thinking.”

John C. Maxwell


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