“In the end, people are persuaded not by what we say, but by what they understand.”
―
John C. Maxwell
“Relational skills are the most important abilities in leadership.”
―
John C. Maxwell
“En lugar de compararse con otros, enfóquese en ser lo mejor que pueda ser.”
―
John C. Maxwell
“Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear”
―
John C. Maxwell
“You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.”
―
John C. Maxwell
“Life’s greatest rewards come from your inner self, from the choices you make, from how you decide to live under whatever circumstances you find yourself in.”
―
John C. Maxwell
“Small disciplines repeated with consistency every day lead to great achievements gained slowly over time.”
―
John C. Maxwell
“There are two types of people in the business community: those who produce results and those who give you reasons why they didn’t.”
―
John C. Maxwell
“Nobody on his death bed ever said, ‘I wish I had spent more time on my business.”
―
John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“If the only tool you have is a hammer, you tend to see every problem as a nail.”
―
John C. Maxwell
“Many people fail to make a difference because they are so busy.
―
John C. Maxwell
“Errors become mistakes when we perceive them and respond to them incorrectly. Mistakes become failures when we continually respond to them incorrectly.”
―
John C. Maxwell
