“If you don’t change the direction you are going, then you’re likely to end up where you’re heading…”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Eleanor Roosevelt commented, "Life is like a parachute jump; you've got to get it right the first time.”
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John C. Maxwell
“To reach your potential you must grow. And to grow, you must be highly intentional about it.”
―
John C. Maxwell
“You can't move people to action unless you first move them with emotion.... The heart comes before the head.”
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John C. Maxwell
“growth compounds and accelerates if you remain intentional about it.”
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John C. Maxwell
“Every time you speak to people, give them something to feel, something to remember, and something to do.”
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John C. Maxwell
“If you don’t know how to add to others, then you probably subtract by default.”
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John C. Maxwell
“You never really know something until you teach it to someone else.”
―
John C. Maxwell
“The bottom line in leadership isn't how far we advance ourselves but how far we advance others.”
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John C. Maxwell
“Don’t settle for poor performers. Keep in mind that one great person will always out-produce and out-perform two mediocre people.”
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John C. Maxwell
“leaders who are effective are leaders who are disciplined in their daily lives.”
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John C. Maxwell
“Tenderness and kindness are not signs of weakness and despair, but manifestations of strength and resolution.”
―
John C. Maxwell
“You cannot kindle a fire in any other heart until it is burning within your own.”
―
John C. Maxwell
