“Quando entendemos o ponto de vista do próximo — entendemos o que ele está tentando fazer nove entre dez vezes ele está tentando fazer o que é certo.”
―
John C. Maxwell
“St. Francis of Assisi said, “Start doing what is necessary; then do what is possible; and suddenly you are doing the impossible.”
―
John C. Maxwell
“Dos de las maneras más rápidas para conectarse con otra persona son hacer preguntas y pedir ayuda.”
―
John C. Maxwell
“Most careers involve other people. You can have great academic intelligence and still lack social intelligence—the ability to be a good listener, to be sensitive toward others, to give and take criticism well.”
―
John C. Maxwell
“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”
―
John C. Maxwell
“Improving your abilities in high-priority areas is always a good investment in yourself that will pay off in the long run.”
―
John C. Maxwell
“I will build a motorcar for the multitude. It will be large enough for the family but small enough for the individual to run and care for. It will be constructed of the best materials, by the best men to be hired, after the simplest designs that modern engineering can devise. But it will be so low in price that no man making a good salary will be unable to own one—and enjoy with his family the blessings of hours of pleasure in God’s great open spaces.”
―
John C. Maxwell
“we often place too much emphasis on making decisions and too little on managing the decisions we've already made.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Attitude is one of the most contagious qualities a human being possesses.”
―
John C. Maxwell
“Earlier in my life, I have to admit, I was often guilty of this error. I wanted to take an idea from seed thought to solution before sharing it with anyone, even the people it would most impact. I did this both at work and at home. But over the years, I have learned that you can go much farther with a team than you can go alone.”
―
John C. Maxwell
“We cannot choose how many years we will live, but we can choose how much life those years will have. We cannot control the beauty of our face, but we can control the expression on it. We cannot control life’s difficult moments, but we can choose to make life less difficult. We cannot control the negative atmosphere of the world, but we can control the atmosphere of our minds.”
―
John C. Maxwell
“You learn resiliency and tenacity during tough assignments, not easy ones. When tough choices have to be made and results are difficult to achieve, leaders are forged.”
―
John C. Maxwell
“KEY CONCEPT: Connecting begins when the other person feels valued.”
―
John C. Maxwell
“When we do more than we are paid to do, eventually we will be paid more for what we do
―
John C. Maxwell
