“Realize that the guys who criticize will minimize the guys whose enterprise rises above the guys who criticize and minimize.”
―
John C. Maxwell
“UCLA psychology professor emeritus Albert Mehrabian discovered that face-to-face communication can be broken down into three components: words, tone of voice, and body language.”
―
John C. Maxwell
“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“People who think they’re leading but have no one following them are only taking a walk.”
―
John C. Maxwell
“Charismatic people not only want to win, they want others to win too. That creates productivity.”
―
John C. Maxwell
“The road to the next level is always uphill, and if a team isn’t intentionally fighting to move up, then it inevitably slides down.”
―
John C. Maxwell
“People cannot perform in a way inconsistent with the way they see themselves.”
―
John C. Maxwell
“I got to the top the hard way—fighting my own laziness and ignorance every step of the way.”
―
John C. Maxwell
“Failure isn't so bad if it doesn't attack the heart. Success is all right if it doesn't go to the head.”
―
John C. Maxwell
“Confidence equals contentment with self; contentment is knowing you have all you need for the present circumstances.”
―
John C. Maxwell
“Everyone is a leader because everyone influences someone.”
―
John C. Maxwell
“Paul the Apostle exhorted, “Do nothing out of selfish ambition or vain conceit, but in humility consider others better than yourselves. Each of you should look not only to your own interests, but also to the interests of others.” 74 Make a mental and emotional commitment to look out for the interests of others.”
―
John C. Maxwell
