“One of the most important things you can do as a leader is make sure you and your organization are delivering what you promised. The question I ask to make an assessment of this is “Did we exceed expectations?” This ensures my future success and that of my organization. The future is dim professionally for anyone who doesn’t exceed the expectations of customers or clients.”

John C. Maxwell

“Connectors do the difficult work of keeping it simple.”

John C. Maxwell

“I remember looking at myself in the mirror one morning and thinking, I am not a handsome guy. What am I going to do with a face like this? Then I smiled. And I thought, That helps.”

John C. Maxwell

“Because as the challenge escalates, the need for teamwork elevates.”

John C. Maxwell

“A CHECKLIST FOR CHANGE Below are the questions you should review before attempting changes within an organization. When the questions can be answered with a yes, change tends to be easier. Questions that can only be answered with no (or maybe) usually indicate that change will be difficult. YES NO   ____ ____ Will this change benefit the followers? ____ ____ Is this change compatible with the purpose of the organization? ____ ____ Is this change specific and clear? ____ ____ Are the top 20 percent (the influencers) in favor of this change? ____ ____ Is it possible to test this change before making a total commitment to it? ____ ____ Are physical, financial, and human resources available to make this change? ____ ____ Is this change reversible? ____ ____ Is this change the next obvious step? ____ ____ Does this change have both short- and long-range benefits? ____ ____ Is the leadership capable of bringing about this change? ____ ____ Is the timing right?”

John C. Maxwell

“Connection provides the bridge between ‘this is how’ and ‘begin now.”

John C. Maxwell

“Most people’s natural inclination is to judge themselves according to their best qualities while they measure others by their worst. As a result, they point to areas where their teammates need to grow. But the truth is that every person is responsible for his own growth first.”

John C. Maxwell

“If people are prepared to be flexible, keep an open mind and learn, they will grow richer and richer through the changes.”

John C. Maxwell

“If you think you are the entire picture, you will never see the big picture.”

John C. Maxwell

“they all share the ability to connect visually, intellectually, emotionally, and verbally.”

John C. Maxwell

“Remember, man does not live on bread alone: sometimes he needs a little buttering up.”

John C. Maxwell

“People must have affirmation and praise in order to maintain a high level of performance. Withholding negative or critical comments is not nearly as important as giving positive input through compliments and praise.”

John C. Maxwell

“Crisis doesn’t necessarily make character, but it certainly does reveal it. Adversity”

John C. Maxwell

“How do I fit in my area or department? • How do all the departments fit into the organization? • Where does our organization fit in the market? • How is our market related to other industries and the economy?”

John C. Maxwell

“Positive thinking does not always change our circumstances, but it will always change us. When we are able to think right about tough situations, then our journeys through life become”

John C. Maxwell


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