“What people remember most is how you make them feel.”

“Most people who decide to grow personally find their first mentors in the pages of books.”

“Eighty-nine percent of what people learn comes through visual stimulation, 10 percent through audible stimulation, and 1 percent through other senses. So”

“Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude.”

“people knowledge is much more important than mere product knowledge.”

“Philanthropist Andrew Carnegie declared, “It marks a big step in your development when you come to realize that other people can help you do a better job than you could do alone.” To do something really big, let go of your ego, and get ready to be part of a team.”

“People like people who like them.”

“Don’t worry about making friends; don’t worry about making enemies. Worry about winning, because if you win, your enemies can’t hurt you, and if you lose, your friends can’t stand you.”

“If you talk to a man in the language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.”

“Porque un líder afirmado que es humilde está dispuesto a aceptar un nuevo desafío, aunque eso signifique tomar riesgos, entregar el poder y perder un grado de autonomía.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“If you keep your mind active, regularly take on mental challenges, and continually think abuot the right things, you will develop the disciplined thinking that will help you with whatever you endeavor to do.”

“Everything begins with a decision. Then, we have to manage that decision for the rest of your life.”

“most people overrate decision making, and they underrate decision managing.”

“How does a person become productive? Find your strength and then find someone who needs your strength.”