“1. Cop-outs. People who have no goals and do not commit. 2. Holdouts. People who don’t know if they can reach their goals, so they’re afraid to commit. 3. Dropouts. People who start toward a goal but quit when the going gets tough. 4. All-outs. People who set goals, commit to them, and pay the price to reach”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Confidence equals contentment with self; contentment is knowing you have all you need for the present circumstances.”
―
John C. Maxwell
“William A. Hewitt, Chairman of Deere and Company, says, “To be a leader you must preserve all through your life the attitude of being receptive to new ideas. The quality of leadership you will give will depend upon your ability to evaluate new ideas, to separate change for the sake of change from change for the sake of me.”
―
John C. Maxwell
“Good thinking will improve your life. It will help you to become an achiever.”
―
John C. Maxwell
“It’s better to have a great team with a weak dream than a great dream with a weak team. Your team must be the size of your dream.”
―
John C. Maxwell
“You’re more likely to act yourself into feeling than feel yourself into action.”
―
John C. Maxwell
“Keep your thinking right and your business will be right. Zig Ziglar”
―
John C. Maxwell
“What can I say to get others involved around the table? How can I draw them in?”
―
John C. Maxwell
“Children now log about twenty-two thousand hours watching television by age nineteen, more than twice the time spent in school
―
John C. Maxwell
“The Constitution guarantees free speech, but it doesn’t guarantee listeners.”
―
John C. Maxwell
“If you’re going to grow, you have to be intentional.” —Curt Kampmeier”
―
John C. Maxwell
