“An infant is born with a clenched fist; a man dies with an open hand. Life has a way of prying free the things we think are so important.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“«Algunas veces no estan importante que tan fuerte usted reme el bote, sino que tan rápida es la corriente». —WARREN”
―
John C. Maxwell
“If people are prepared to be flexible, keep an open mind and learn, they will grow richer and richer through the changes.”
―
John C. Maxwell
“The longest distance between two points is a shortcut.” That’s really true. For everything of value in life, you pay a price.”
―
John C. Maxwell
“How to prepare someone for leadership:
I do it.
I do it and you watch.
You do it and I watch.
You do it.
You do it and someone else watches.”
―
John C. Maxwell
“capítulo quinze A lei da vitória Líderes descobrem uma forma de a equipe vencer Você já pensou sobre o que diferencia os líderes que vencem dos que sofrem derrotas? O que é preciso para tornar uma equipe vencedora? É difícil identificar”
―
John C. Maxwell
“If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.”
―
John C. Maxwell
“To lead any way other than by example, we send a fuzzy picture of leadership to others. If we work on improving ourselves first and make that our primary mission, then others are more likely to follow.”
―
John C. Maxwell
“Great people talk about ideas, average people talk about themselves, and small people talk about others”
―
John C. Maxwell
“No puedes ser el instrumento del cambio si no experimentas ese cambio por ti mismo.”
―
John C. Maxwell
“Relational skills are the most important abilities in leadership.”
―
John C. Maxwell
“We need to decide how we want to be treated. Then we need to begin treating others in that manner.”
―
John C. Maxwell
“Focus on what’s important to them and you will be one of the most interesting people they’ve ever met.”
―
John C. Maxwell
