“Life’s greatest rewards come from your inner self, from the choices you make, from how you decide to live under whatever circumstances you find yourself in.”

“Just as personal values influence and guide an individual’s behavior, organizational values influence and guide the team’s behavior.”

“You must have a long-range vision to keep you from being frustrated by short-range failures.”

“If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.”

“There is a great deal of difference between knowing and understanding. You can know a lot about something and not really understand it.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Author Noel M. Tichy says, “The ultimate test for a leader is not whether he or she makes smart decisions and takes decisive action, but whether he or she teaches others to be leaders and builds an organization that can sustain its success even when he or she is not around.”

“No puedes ser el instrumento del cambio si no experimentas ese cambio por ti mismo.”

“If you keep your mind active, regularly take on mental challenges, and continually think abuot the right things, you will develop the disciplined thinking that will help you with whatever you endeavor to do.”

“I got to the top the hard way—fighting my own laziness and ignorance every step of the way.”

“¡Es más fácil avanzar del fracaso al éxito que de las excusas al éxito!”

“If we despise the position we have, it may be because of what I call “destination disease,” which can also be called the greener grass syndrome. If we focus on being some other place because we think it’s better, then we will neither enjoy where we are nor do what we must to succeed.

“The problem with the rat race is that even if you win, you’re still a rat.” 

“Good leadership isn’t about advancing yourself. It’s about advancing your team.

“My Influence My life shall touch a dozen lives Before this day is done. Leave countless marks of good or ill, E’er sets the evening sun. This, the wish I always wish, The prayer I always pray; Lord, may my life help others’ lives It touches by the way.7”