“What can I say to get others involved around the table? How can I draw them in?”
―
John C. Maxwell
“You have to link what you want to say to what others’ needs are.”
―
John C. Maxwell
“A person with a negative self-image will expect the worst, damage relationships, and find others who are similarly negative.”
―
John C. Maxwell
“Success on any major scale requires you to accept responsibility . . . In the final analysis, the one quality that all successful people have is the ability to take on responsibility.”
―
John C. Maxwell
“Cavett Roberts said: “If my people understand me, I’ll get their attention. If my people trust me, I’ll get their action.”
―
John C. Maxwell
“The Influence Factor—Do they influence others? The Capacity Factor—Do they have the potential to grow and develop? The Attitude Factor—Do they desire to grow and develop themselves? The Chemistry Factor—Do we like each other? The Passion Factor—Are they self-motivated? The Character Factor—Are they grounded? The Values Factor—Are our values compatible? The Teamwork Factor—Do they work well with others? The Support Factor—Do they add value to me? The Creative Factor—Can they find possibilities in impossibilities? The Option Factor—Can their contribution give me options? The 10 Percent Factor—Are they in the top 10 percent of those on our team?”
―
John C. Maxwell
“60 percent of all management problems are the result of faulty communications.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“How do I fit in my area or department? • How do all the departments fit into the organization? • Where does our organization fit in the market? • How is our market related to other industries and the economy?”
―
John C. Maxwell
“Attitude is the first quality that marks the successful man. If he has a positive attitude and is a positive thinker, who likes challenges and difficult situations, then he has half his success achieved.”
―
John C. Maxwell
“Great people talk about ideas, average people talk about themselves, and small people talk about others”
―
John C. Maxwell
“Our problems are no longer problems when we seek learning instead of leisure.”
―
John C. Maxwell
“¡Es más fácil avanzar del fracaso al éxito que de las excusas al éxito!”
―
John C. Maxwell
“Until thought is linked with purpose there is no intelligent accomplishment.”
―
John C. Maxwell
