“Author Noel M. Tichy says, “The ultimate test for a leader is not whether he or she makes smart decisions and takes decisive action, but whether he or she teaches others to be leaders and builds an organization that can sustain its success even when he or she is not around.”
―
John C. Maxwell
“You must reject common thinking if you want to accomplish uncommon results.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Leadership is a moving target, and it always will be. If you desire to become a better leader, get comfortable with change. And if you want to lead up, learn to think like a leader. Think people, think progress, and think intangibles.”
―
John C. Maxwell
“There are two types of people in the business community: those who produce results and those who give you reasons why they didn’t.”
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John C. Maxwell
“Crisis doesn’t necessarily make character, but it certainly does reveal it.”
―
John C. Maxwell
“The sum of all your thoughts comprises your overall attitude.”
―
John C. Maxwell
“The longer you wait to do something you should do now, the greater the odds that you will never actually do it.”
―
John C. Maxwell
“Humility is not denying your strengths. Humility is being honest about your weaknesses. All of us are a bundle of both great strengths and great weaknesses and humility is being able to be honest about both.”
―
John C. Maxwell
“Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.”
―
John C. Maxwell
“You cannot kindle a fire in any other heart until it is burning within your own.”
―
John C. Maxwell
“George Bernard Shaw observó: “El mayor problema con la comunicación es la ilusión de que se llevó a cabo”
―
John C. Maxwell
