“The boss drives his workers; the leader coaches them. The boss depends on authority; the leader on goodwill. The boss inspires fear; the leader inspires enthusiasm. The boss says “I”; the leader, “we.” The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss knows how it is done; the leader shows how. The boss says, “Go”; the leader says, “Let’s go!”
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John C. Maxwell
“How do I identify the top 20 percent influencers/producers in my organization?” I suggest that you make a list of everyone in your company or department. Then ask yourself this question about each individual: “If this person takes a negative action against me or withdraws his or her support from me, what will the impact likely be?”
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John C. Maxwell
“Al preguntar cómo podemos maximizar nuestras experiencias, les sacamos el mayor provecho.”
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John C. Maxwell
“the leader’s prayer written by Pauline H. Peters: “God, when I am wrong, make me willing to change. When I am right, make me easy to live with. So strengthen me that the power of my example will far exceed the authority of my rank.”
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John C. Maxwell
“A sign of a great team leader is the proper placement of people.”
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John C. Maxwell
“Every time you speak to people, give them something to feel, something to remember, and something to do.”
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John C. Maxwell
“Followers tell you what you want to hear. Leaders tell you what you need to hear.”
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John C. Maxwell
“Author Noel M. Tichy says, “The ultimate test for a leader is not whether he or she makes smart decisions and takes decisive action, but whether he or she teaches others to be leaders and builds an organization that can sustain its success even when he or she is not around.”
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John C. Maxwell
“Leaders have to grow into their roles, and if the role becomes more demanding, the leader has to keep growing. Leadership is never a right. It’s a privilege and a responsibility. But it’s one that is open to anyone who’s willing to work hard enough to get it.”
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John C. Maxwell
“The best way to become a person that others are drawn to is to develop qualities that we are attracted to in others.
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John C. Maxwell
“Successful people do the things that unsuccessful people are unwilling to do
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John C. Maxwell
“If you want your life to be a magnificent story, then realize that you are its author. Every day you have the chance to write a new page in that story. I want to encourage you to fill those pages with responsibility to others and yourself. If you do, in the end you will not be disappointed.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“Example is not the main thing in influencing others . . . it is the only thing.”
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John C. Maxwell
“And you will have greater credibility with your leader if you admit your shortcomings and refrain from making excuses.”
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John C. Maxwell
