“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
―
John C. Maxwell
“Successful people do daily what unsuccessful people do occasionally. They practice daily disciplines. They implement systems for their personal growth. They make it a habit to maintain a positive attitude
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John C. Maxwell
“El liderazgo es influencia, la habilidad de una persona de influenciar a otros para que sigan su dirección. Los líderes famosos siempre han sabido esto.”
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John C. Maxwell
“Realize that the guys who criticize will minimize the guys whose enterprise rises above the guys who criticize and minimize.”
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John C. Maxwell
“«Cuando uno hace que las personas se sientan seguras, importantes y apreciadas, no necesitan menospreciar a los demás para aparentar que ellas son mejores».”
―
John C. Maxwell
“growth compounds and accelerates if you remain intentional about it.”
―
John C. Maxwell
“A great dream with a bad team is nothing more than a nightmare.”
―
John C. Maxwell
“Good leaders know when to display emotions and when to delay them.”
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John C. Maxwell
“One of my favorite stories is about a newly hired traveling salesman who sent his first sales report to the home office. It stunned the brass in the sales department because it was obvious that the new salesman was ignorant! This is what he wrote: “I seen this outfit which they ain’t never bot a dim’s worth of nothin from us and I sole them some goods. I’m now goin to Chicawgo.” Before the man could be given the heave-ho by the sales manager, along came this letter from Chicago: “I cum hear and sole them haff a millyon.” Fearful if he did, and afraid if he didn’t fire the ignorant salesman, the sales manager dumped the problem in the lap of the president. The following morning, the ivory-towered sales department members were amazed to see posted on the bulletin board above the two letters written by the ignorant salesman this memo from the president: “We ben spendin two much time trying to spel instead of trying to sel. Let’s watch those sails. I want everybody should read these letters from Gooch who is on the rode doin a grate job for us and you should go out and do like he done.”
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John C. Maxwell
“Your mission is to become better today than you were yesterday.”
―
John C. Maxwell
“La diferencia entre la gente mediocre y la gente de éxito es su percepción de y su reacción al fracaso. Ninguna”
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John C. Maxwell
“¡Es más fácil avanzar del fracaso al éxito que de las excusas al éxito!”
―
John C. Maxwell
“Nada es un mayor impedimento para estar en buenos términos con los demás que no sentirse tranquilo con uno mismo”
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John C. Maxwell
“Today Matters People create success in their lives by focusing on today. It may sound trite, but today is the only time you have. It’s too late for yesterday. And you can’t depend on tomorrow. That’s why today matters.”
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John C. Maxwell
“It doesn’t matter what job you do or what position you obtain; you will have limits. That’s just the way life is.
―
John C. Maxwell
