“Success is peace of mind, which is a direct result of self-satisfaction in knowing you did your best to become the best that you are capable of becoming.”

“KEY CONCEPT: Connecting begins when the other person feels valued.”

“Connectors create an experience everyone enjoys.”

“a smart person believes only half of what he hears, but a really smart person knows which half to believe.”

“Every human being has value, and every player on a team adds value to the team in some way.”

“As a leader, you should not be trying to carry everything yourself. To be successful, you must share the load. But you must have highly capable people to hand things off to.”

“Good leaders know when to display emotions and when to delay them.”

“THE LAW OF THE PRICE TAG The Team Fails to Reach Its Potential When It Fails to Pay the Price”

“Leaders have to grow into their roles, and if the role becomes more demanding, the leader has to keep growing. Leadership is never a right. It’s a privilege and a responsibility. But it’s one that is open to anyone who’s willing to work hard enough to get it.”

“Your attitude is like the minds paintbrush. It can paint everything in bright, vibrant colors-creating a masterspiece.”

“A leader is one who knows the way, goes the way, and shows the way.” -John C. Maxwell”

“Most good leaders want the perspective of people they trust.”

“we need to make a few critical decisions in major areas of life and then manage those decisions day to day.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“The first important step in weathering failure is learning not to personalize it.”