“People don't care how much you know until they know how much you care.”
―
John C. Maxwell
“When people respect you as a person, they admire you. When they respect you as a friend, they love you. When they respect you as a leader, they follow you.”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Successful people are good in four areas: relationships, equipping, attitude, and leadership
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John C. Maxwell
“The vision of the leader becomes the aspiration of the people. The impact is incredible.”
―
John C. Maxwell
“Efficiency is the foundation for survival. Effectiveness is the foundation for success. It’s Not How Hard You Work; It’s How Smart You Work”
―
John C. Maxwell
“The measure of a leader is not the number of people who serve him but the number of people he serves.”
―
John C. Maxwell
“I always try to remember that I am a work in progress. When I maintain that perspective, I realize that I don’t have to be perfect. I don’t have to have it all together. I don’t need to try to have all the answers. And I don’t need to learn everything in a day. When I make a mistake, it’s not because I’m a failure or worthless. I just didn’t do something right because I still haven’t improved enough in some part of the process. And that motivates me to keep growing and improving. If I don’t know something, it’s an opportunity to try to improve in a new area.”
―
John C. Maxwell
“Nothing will make a better impression on your leader than your ability to manage yourself. If your leader must continually expend energy managing you, then you will be perceived as someone who drains time and energy. If you manage yourself well, however, your boss will see you as someone who maximizes opportunities and leverages personal strengths. That will make you someone your leader turns to when the heat is on.”
―
John C. Maxwell
“Henry Ford, who said, “Don’t find a fault; find a remedy.”
―
John C. Maxwell
“Followers tell you what you want to hear. Leaders tell you what you need to hear.”
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John C. Maxwell
“wisdom is knowing the right path to take. Integrity is taking it.”
―
John C. Maxwell
“If the reaction is worse than the action, the problem usually increases. If the reaction is less than the action, the problem usually decreases.”
―
John C. Maxwell
“Learning is defined as a change in behavior. You haven't learned a thing until you can take action and use it.”
―
John C. Maxwell
