“One of the reasons that problem solving is so difficult is that we are often too close to the problems to truly understand them.”

“If you want to be a leader, the good news is that you can do it. Everyone has the potential, but it isn't accomplished overnight. It requires perseverance.”

“Don’t settle for poor performers. Keep in mind that one great person will always out-produce and out-perform two mediocre people.”

“People’s minds are changed through observation and not argument.” People”

“GIVE PEOPLE AN ACTION PLAN”

“Leaders Who Attract Followers . . . Need to Be Needed Leaders Who Develop Leaders . . . Want to Be Succeeded”

“Excellence connects.” 

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“Inspirar a otros para hacer un mejor trabajo es el logro de un líder.”

“Elbert Hubbard said that the greatest mistake a person can make is to be afraid of making one.

“Asking and hearing people’s opinions has a greater effect on them than telling them, ‘Good job.’ ”

“Secrecy spawns isolation, not success.”

“Vision isn’t enough—it must be combined with venture. It is not enough to stare up the steps; we must step up the stairs.”

“By failing to prepare you are preparing to fail.

“He that thinketh he leadeth and hath no one following him is only taking a walk.”