“Recently I took my daughter Elizabeth out to a restaurant for lunch. The waitress, whose job it was to take care of people, made us feel that we were really inconveniencing her. She was grumpy, negative, and unhelpful. All of her customers were aware of the fact that she was having a bad day. Elizabeth looked up at me and said, “Dad, she’s a grump, isn’t she?” I could only agree with a look of disdain. Halfway through our experience I tried to change this woman’s negative attitude. Pulling out a $10 bill, I said, “Could you do me a favor? I’d like some change for this $10 bill because I want to give you a good tip today.” She looked at me, did a double take, and then ran to the cash register. After changing the money, she spent the next fifteen minutes hovering over us. I thanked her for her service, told her how important and helpful she was, and left a good tip. As we left, Elizabeth said, “Daddy, did you see how that lady changed?” Seizing this golden opportunity, I said, “Elizabeth, if you want people to act right toward you, you act right toward them. And many times you’ll change them.”
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John C. Maxwell
“It’s a simple thing to offer encouragement, but it can have a tremendous effect on someone’s life.”
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John C. Maxwell
“El liderazgo es influencia, la habilidad de una persona de influenciar a otros para que sigan su dirección. Los líderes famosos siempre han sabido esto.”
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John C. Maxwell
“Henry Ford, who said, “Don’t find a fault; find a remedy.”
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John C. Maxwell
“How do I fit in my area or department? • How do all the departments fit into the organization? • Where does our organization fit in the market? • How is our market related to other industries and the economy?”
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John C. Maxwell
“If you pair excellence with humility, people not only won’t run over you, they will respect you.”
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John C. Maxwell
“There is no life as empty as the self-centered life. There is no life as centered as the self-empty life.”
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John C. Maxwell
“The greatest obstacle to discovery is not ignorance. It is the illusion of knowledge.”
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John C. Maxwell
“If you don't have influence, you will never be able to lead others.”
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John C. Maxwell
“Dale Carnegie was a master at identifying potential leaders. Once asked by a reporter how he had managed to hire forty-three millionaires, Carnegie responded that the men had not been millionaires when they started working for him. They had become millionaires as a result. The reporter next wanted to know how he had developed these men to become such valuable leaders. Carnegie replied, “Men are developed the same way gold is mined. Several tons of dirt must be moved to get an ounce of gold. But you don’t go into the mine looking for dirt,” he added. “You go in looking for the gold.” That’s exactly the way to develop positive, successful people. Look for the gold, not the dirt; the good, not the bad. The more positive qualities you look for, the more you are going to find.”
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John C. Maxwell
“What can a quote do for you? A quote is a powerful tool for our mind, our soul, our spirit.”
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John C. Maxwell
“The first responsibility of a leader is to define reality.” That can happen only when the leader is willing to hear and face the truth.”
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John C. Maxwell
“Goethe recommended, “Treat people as if they were what they ought to be, and you help them become what they are capable of becoming.”
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John C. Maxwell
“Leadership is not about titles, positions or flowcharts. It is about one life influencing another.”
―
John C. Maxwell
