“Cuando los valores, los pensamientos, los sentimientos y las acciones están alineados, la persona se enfoca y su carácter es fortalecido.”
―
John C. Maxwell
“Imagen es lo que la gente piensa que somos. Integridad es lo que en realidad somos.”
―
John C. Maxwell
“Even the choicest words lose their power when they are used to overpower.”
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John C. Maxwell
“Leading with a lack of integrity is choosing to fail before taking your first step.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Major barriers to successful planning are fear of change, ignorance, uncertainty about the future, and lack of imagination.”
―
John C. Maxwell
“Successful people do the things that unsuccessful people are unwilling to do
―
John C. Maxwell
“John Callen: “La habilidad más buscada, desde director general hasta el menor puesto, es la habilidad de comunicarse con la gente. La persona que pueda hacerlo en los negocios siempre será solicitada”
―
John C. Maxwell
“Muy a menudo los empleados esperan ser evaluados en base al esfuerzo que están poniendo en el trabajo, en vez de lo que están logrando.”
―
John C. Maxwell
“Warren Bennis and Bert Nanus say that “trust is the emotional glue that binds followers and leaders together.”
―
John C. Maxwell
“growth compounds and accelerates if you remain intentional about it.”
―
John C. Maxwell
“People naturally see themselves in the light of their intentions, but they measure others according to their actions.”
―
John C. Maxwell
“people knowledge is much more important than mere product knowledge.”
―
John C. Maxwell
