“The boss drives his workers; the leader coaches them. The boss depends on authority; the leader on goodwill. The boss inspires fear; the leader inspires enthusiasm. The boss says “I”; the leader, “we.” The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss knows how it is done; the leader shows how. The boss says, “Go”; the leader says, “Let’s go!”

“Be more concerned about making others feel good about themselves than you are in making them feel good about you.”

“they all share the ability to connect visually, intellectually, emotionally, and verbally.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“A Chinese proverb says, “Those who drink the water must remember those who dug the well.” Gratitude is one of the most attractive of all personal attributes;”

“Happiness simply cannot be relied upon as a measure of success.”

“The most important personal-growth phrase you will ever hear a good leader say to you is “follow me.”

“I strongly encourage you to find a place to think and to discipline yourself to pause and use it, because it has the potential to change your life. It can help you to figure out what’s really important and what isn’t. As writer and Catholic priest Henri J. M. Nouwen observed, “When you are able to create a lonely place in the middle of your actions and concerns, your successes and failures slowly can lose some of their power over you.”

“Keep your thinking right and your business will be right. Zig Ziglar”

“I have to live with myself, and so I want to be fit for myself to know, I want to be able, as days go by, Always to look myself straight in the eye; I don’t want to stand, with the setting sun, And hate myself for things I have done. I don’t want to keep on a closet shelf A lot of secrets about myself, And fool myself, as I come and go, Into thinking that nobody else will know The kind of man I really am; I don’t want to dress up myself in sham. I want to go out with my head erect, I want to deserve all men’s respect; But here in the struggle for fame and pelf I want to be able to like myself. I don’t want to look at myself and know That I’m bluster and bluff and empty show. I can never hide myself from me; I see what others may never see; I know what others may never know, I never can fool myself, and so, Whatever happens, I want to be Self-respecting and conscience free.”

“Power tends to corrupt and absolute power corrupts absolutely.”

“Action is what converts human dreams into significance.”

“When you are able to create a lonely place in the middle of your actions and concerns, your successes and failures slowly can lose some of their power over you.”

“Contentment is taking your present situation—whatever obstacles you are facing, whatever limitation you are living with, whatever chronic condition wears you down, whatever has smashed your dreams, whatever factors and circumstances in life tend to push you under—and admitting you don’t like it but never saying, “I can’t cope with it.”

“In 1997,I wrote a book called The Success Journey. It offers an overview on what it means to be successful. In it I define success in these terms: Knowing your purpose in life Growing to reach your potential Sowing seeds that benefit others”