“Warren Bennis and Bert Nanus say that “trust is the emotional glue that binds followers and leaders together.”

John C. Maxwell

“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance” 

John C. Maxwell

“Author Kenneth Blanchard says, “There’s a difference between interest and commitment. When you’re interested in doing something, you do it only when it’s convenient. When you’re committed to something, you accept no excuses, only results.” That’s what leaders do. They commit and follow through.” 

John C. Maxwell

“People with humility don’t think less of themselves; they just think of themselves less.” 

John C. Maxwell

“You cannot change your destination overnight, but you can change your direction overnight.” —Jim Rohn”

John C. Maxwell

“Leadership is influence—nothing more, nothing less. If you are being salt and light as Jesus commanded, then you have begun to obey God’s call to leadership.”

John C. Maxwell

“If you want to be productive, you should try to learn to get joy from what gives the greatest return and discipline yourself to do those things.”

John C. Maxwell

“anyone can steer the ship, but it takes a leader to chart the course. Leaders who are good navigators are capable of taking their people just about anywhere.”

John C. Maxwell

“Si usted sabe quién es, hace los cambios que debe para aprender y crecer, y luego da todo lo que tiene a sus sueños, puede lograr lo que su corazón desee.”

John C. Maxwell

“NO NOTES. This was truly an oral event. Storytellers didn’t read their stories; they told them, which allowed for eye contact.”

John C. Maxwell

“Individuals score points, but teams win games. In The 17 Indisputable Laws of Teamwork, individuals will learn how to score more points so their teams will win more games.”

John C. Maxwell

“The Norwegians have a saying that I think captures their attitude: "There is no such thing as bad weather, only bad clothing.

John C. Maxwell

“Success for the leader is a single victory. However, when the protégé experiences success, it becomes a double win.”

John C. Maxwell

“¡Es más fácil avanzar del fracaso al éxito que de las excusas al éxito!”

John C. Maxwell

“Words are the currency of ideas and have the power to change the world.”

John C. Maxwell


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