“Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear”
―
John C. Maxwell
“People need your influence, but it will not come through ‘lip syncing’ those you admire.”
―
John C. Maxwell
“A leader who produces other leaders multiples their influences.”
―
John C. Maxwell
“The number-one reason most people lose arguments is not because they’re wrong; it’s because they don’t know when to quit.”
―
John C. Maxwell
“La diferencia entre la gente mediocre y la gente de éxito es su percepción de y su reacción al fracaso. Ninguna”
―
John C. Maxwell
“Nobody wanders his or her way to a dream, and nobody achieves a dream by accident. Don't shortcut the process and risk cheating yourself out of your dream!”
―
John C. Maxwell
“People are training for success when they should be training for failure. Failure is far more common than success; poverty is more prevalent than wealth; and disappointment more normal than arrival. —J.WALLACE HAMILTON”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Goethe recommended, “Treat people as if they were what they ought to be, and you help them become what they are capable of becoming.”
―
John C. Maxwell
“Saying you believe in yourself will not guarantee your success, but saying you don't believe in yourself will guarantee your failure.”
―
John C. Maxwell
“True success comes only when every generation continues to develop the next generation.”
―
John C. Maxwell
“To lead any way other than by example, we send a fuzzy picture of leadership to others. If we work on improving ourselves first and make that our primary mission, then others are more likely to follow.”
―
John C. Maxwell
“When you don’t want to change, you look for differences in others. When you are willing to change, you look for similarities.”
―
John C. Maxwell
