“The sum of all your thoughts comprises your overall attitude.”
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John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
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John C. Maxwell
“people who are busy rowing seldom have time to rock the boat.”
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John C. Maxwell
“You could use the 80/20 rule. Give 80 percent of your effort to the top 20 percent (most important) activities. Another way is to focus on exceptional opportunities that promise a huge return. It comes down to this: give your attention to the areas that bear fruit.”
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John C. Maxwell
“The bottom line in leadership isn’t how far we advance ourselves but how far we advance others.”
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John C. Maxwell
“Eleanor Roosevelt commented, "Life is like a parachute jump; you've got to get it right the first time.”
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John C. Maxwell
“In general, there are no bad audiences; only bad speakers.”
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John C. Maxwell
“A good leader encourages followers to tell him what he needs to know, not what he wants to hear”
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John C. Maxwell
“If you want to win over another person, first win his heart, and the rest of him is likely to follow.”
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John C. Maxwell
“If you want to do a few small things right, do them yourself. If you want to do great things and make a big impact, learn to delegate.”
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John C. Maxwell
“Humility means two things. One, a capacity for self-criticism. . . . The second feature is allowing others to shine, affirming others, empowering and enabling others.” —CORNEL WEST”
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John C. Maxwell
“My friend Olan Hendrix remarked, “Strategic thinking is like showering, you have to keep doing it.” If you expect to solve any major problem once, you’re in for disappointment. Little things can be won easily through systems and personal discipline. But major issues need major strategic thinking time. What Thane Yost said is really true: “The will to win is worthless if you do not have the will to prepare.” If you want to be an effective strategic thinker, then you need to become a continuous strategic thinker.”
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John C. Maxwell
“You cannot grow unless you are willing to change. And you will not change unless you change something you do every day.”
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John C. Maxwell
“If you can’t explain it simply, you don’t understand it enough.”
―
John C. Maxwell
