“George Bernard Shaw observó: “El mayor problema con la comunicación es la ilusión de que se llevó a cabo”
―
John C. Maxwell
“The difference between average people and achieving people is their perception of and response to failure.”
―
John C. Maxwell
“The boss drives his workers; the leader coaches them. The boss depends on authority; the leader on goodwill. The boss inspires fear; the leader inspires enthusiasm. The boss says “I”; the leader, “we.” The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss knows how it is done; the leader shows how. The boss says, “Go”; the leader says, “Let’s go!”
―
John C. Maxwell
“This poster in a Nordstrom’s department store once caught my attention: “The only difference between stores is the way they treat their customers.” That’s a bold statement. Most stores would advertise the quality of their merchandise or their wide selection as what sets them apart from the rest. The difference between Nordstrom’s and other stores, according to an employee of the competition, is that other stores are organization-oriented; Nordstrom’s is people-oriented. Their employees are trained to respond quickly and kindly to customer complaints. As a result, according to writer Nancy Austin, “Nordstrom’s doesn’t have customers; it has fans.” A study by TARP, Technical Assistance”
―
John C. Maxwell
“Improving your abilities in high-priority areas is always a good investment in yourself that will pay off in the long run.”
―
John C. Maxwell
“If you don't have influence, you will never be able to lead others.”
―
John C. Maxwell
“The higher you want to climb, the more you need leadership. The greater the impact you want to make, the greater your influence needs to be.”
―
John C. Maxwell
“To achieve your dreams, you must embrace adversity and make failure a regular part of your life. If you're not failing, you're probably not really moving forward.”
―
John C. Maxwell
“Success is not measured by what you do compared to what others do, it is measured by what you do with the ability God gave you. Zig Ziglar”
―
John C. Maxwell
“Don't let your learning lead to knowledge; let your learning lead to action.”
―
John C. Maxwell
“Learning is defined as a change in behavior. You haven't learned a thing until you can take action and use it.”
―
John C. Maxwell
“It's said that a wise person learns from his mistakes. A wiser one learns from others' mistakes. But the wisest person of all learns from others's successes.”
―
John C. Maxwell
“You cannot harvest life’s rewards without first planting seeds
―
John C. Maxwell
