“you must be able to take the new thing you’ve learned today and build upon what you learned yesterday to keep growing.”

“Efficiency is the foundation for survival. Effectiveness is the foundation of success.”

“Several years ago Dr. Maxwell Maltz’s book, Psycho-Cybernetics, was one of the most popular books on the market. Dr. Maltz was a plastic surgeon who often took disfigured faces and made them more attractive. He observed that in every case, the patient’s self-image rose with his and her physical improvement. In addition to being a successful surgeon, Dr. Maltz was a great psychologist who understood human nature. A wealthy woman was greatly concerned about her son, and she came to Dr. Maltz for advice. She had hoped that the son would assume the family business following her husband’s death, but when the son came of age, he refused to assume that responsibility and chose to enter an entirely different field. She thought Dr. Maltz could help convince the boy that he was making a grave error. The doctor agreed to see him, and he probed into the reasons for the young man’s decision. The son explained, “I would have loved to take over the family business, but you don’t understand the relationship I had with my father. He was a driven man who came up the hard way. His objective was to teach me self-reliance, but he made a drastic mistake. He tried to teach me that principle in a negative way. He thought the best way to teach me self-reliance was to never encourage or praise me. He wanted me to be tough and independent. Every day we played catch in the yard. The object was for me to catch the ball ten straight times. I would catch that ball eight or nine times, but always on that tenth throw he would do everything possible to make me miss it. He would throw it on the ground or over my head but always so I had no chance of catching it.” The young man paused for a moment and then said, “He never let me catch the tenth ball—never! And I guess that’s why I have to get away from his business; I want to catch that tenth ball!”

“The way President Abraham Lincoln is said to have handled a person who had a know-it-all attitude. Lincoln asked, “How many legs will a sheep have if you call a tail a leg?”  “Five,” the man answered. “No,” replied Lincoln, “he’ll still have four, because calling a tail a leg doesn’t make it one.” 

“Few things build a person up like affirmation. According to Webster’s New World Dictionary, Third College Edition (Simon and Schuster, 1991), the word affirm comes from ad firmare, which means “to make firm.” So when you affirm people, you make firm within them the things you see about them. Do that often enough, and the belief that solidifies within them will become stronger than the doubts they have about themselves.”

“Novelist Victor Hugo believed, "He who every morning plans the transactions of the day and follows out that plan carries a thread that will guide him through the labyrinth of the most busy life . . . But where no plan is laid, where the disposal of time is surrendered merely to the chance of incident, chaos will soon reign.”

“I believe all of us can identify with the poet Carl Sandberg, who said, “There is an eagle in me that wants to soar and a hippopotamus in me that wants to wallow in the mud.” The key to success is following the impulse to soar more than the desire to wallow. And that is a never-ending struggle—at least it has been for me. I believe any successful person would be honest in saying, “I got to the top the hard way—fighting my own laziness and ignorance every step of the way.”

“what gets rewarded gets done. If you praise and honor the people who epitomize the values of the team, those values get embraced and upheld by other members of the team. There is no better reinforcement.”

“If you think you are the entire picture, you will never see the big picture.”

“If you’re going to grow, you have to be intentional.” —Curt Kampmeier”

“If you are to become more sensitive, you must be willing to take a risk. Take the initiative to find a need and take action.”

“But what price do you put on a great memory?”

“Cartoonist Henri Arnold said, “The wise man questions himself, the fool others.”

“Needless to say, you can love people without leading them, but you cannot lead people without loving them.”

“He that thinketh he leadeth and hath no one following him is only taking a walk.”